According to PYMNTS’ Making Loyalty Work For Small Businesses produced in collaboration with Pollinate, nearly half of consumers said they think it is critical to shop locally in order to invest in their local economies, 44 percent said it is important because it helps keep...
Community banks may have fewer resources and a lot less in the way of digital services to offer customers, but what they lack in tech they more than make up for in customer loyalty and trust. At a time when many have wondered if the...
In today’s top news in digital-first banking, Mexico’s Prosa is looking for a buyer that will pony up more than $1 billion, while United Bankshares has struck a merger agreement with Community Bankers Trust. Plus, The European Central Bank (ECB) says that the advent of a...
Financial institutions (FIs) face challenges on two separate but equally challenging fronts. On the one hand, they have the consumer and their rising demands to satisfy. On the other hand, they face a mix of regulators who oversee their operations. FIs face a conflicting set...
In today’s top news in digital-first banking, DuPont Community Credit Union (DCCU) has inked a multiyear deal for Lumin Digital’s cloud-native infrastructure, while Huntington Bank has rolled out Standby Cash to allow clients to access new lines of credit. Plus, First Midwest Bank and Old National Bank...
In today’s top news in digital-first banking, MotoRefi has notched $45 million in a Series B funding round, while Stash is mulling over options for a market listing. Plus, Stripe has launched multiple product updates. Auto FinTech MotoRefi Raises $45 Million In Goldman-led Series B...
In today’s top news in digital-first banking, BNY Mellon debuted a digital billing tool on the RTP network, while large banks are expressing caution over digital currency. Plus, the Bank of Mauritius is reportedly aiming to roll out a central bank digital currency (CBDC). BNY Mellon...
The transition to digital banking was already underway even before the pandemic made it a near necessity overnight. Research from the American Bankers Association (ABA) has identified mobile apps as customers’ preferred banking channel even before the pandemic began, and this trend has accelerated. Consumers...
Consumers are reengaging in the physical world but still want self-service banking tools that provide an end-to-end contactless experience. In the Digital-First Banking Tracker, Allison Beer, head of customer experience and digital for Chase Bank, explains how using mobile banking apps to start cash withdrawals...
