South Africa’s telehealth guidelines, which were in place up until July 2022, were temporarily relaxed during the pandemic to allow health care workers to use telehealth more extensively. The most pivotal change was related to regulations around when telehealth services can be offered. Before COVID-19, telehealth could not be used for first time consultations between patients and healthcare professionals. This hampered the use of telehealth as it required an established relationship or a doubl
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