Convey Chooses Aetna Vet Dan Finke for CEO Job

Healthcare technology firm Convey Health Solutions has named a new chief executive.

Dan Finke, who most recently served as executive vice president of CVS Health and president of Aetna, was appointed Monday (Jan. 29) to head Florida-based Convey. He succeeds Stephen Farrell, who is leaving the company after more than a decade as CEO.

“I am passionate about improving healthcare and have focused my career on finding and developing solutions that help make our system more accessible, affordable, and connected,” Finke said in a Monday press release.

“Convey is playing an important role in realizing this vision by providing integrated and intuitive technology-enabled solutions that health plans count on to conduct their business more effectively, for the benefit of patients across the country.”

According to the news release, Finke joined Aetna in 2014, and helped integrate that company with CVS following CVS’ acquisition four years later.

“With more than two decades of experience leading and growing health plans, Dan brings a distinct and highly complementary track record to Convey,” said Sharad S. Mansukani, chairman of the board of Convey.

“His purpose-driven ethos and deep understanding of the demands of Convey’s health plan customers make him an excellent fit to lead Convey into its exciting next chapter.”

Finke’s appointment comes amid the continued digital transformation of the healthcare landscape, as PYMNTS wrote earlier this month, part of which involves a wave of consumer adoption of centralized online health portals that let them keep track of an array of medical services and benefits from one location.

“These multifaceted platforms serve as centralized hubs, facilitating payment processing, overseeing prescriptions and pharmacy requirements, and providing access to comprehensive medical information, among other services,” that report said. “They prioritize patient convenience and personalized experiences, reflecting a shift toward patient-centric care.”

Baby boomers and seniors, age groups often stereotyped as being hesitant to use new technology, are embracing digital healthcare activities and show a fondness for these digital healthcare platforms.

As noted in the PYMNTS Intelligence study “What Baby Boomers and Seniors Want From Digital Healthcare Platforms,” roughly 65% of baby boomers — or around 55 million consumers — have shown interest in using these digital healthcare platforms. And 90% of them say they would prefer to conduct key healthcare activities using unified digital platforms.