OpenAI Launches ChatGPT Agent That Executes Complex Workflows

OpenAI has begun rolling out a new agent in ChatGPT that is designed for work that is more complex than a typical chat request.

The new ChatGPT Work can take action across the user’s apps and files; can spend hours on a project, if needed; and can produce sheets, slides, docs, web apps and other finished materials, the company said in a Thursday (July 9) blog post.

ChatGPT Work is powered by a new frontier model that OpenAI rolled out Thursday, GPT-5.6, according to the post.

The agent can take on entire workflows with a single request, and it can keep working on projects when the user is away from the computer or phone, per the post.

“The best way to learn how to use ChatGPT Work is to give it a task you already know well: analyze a month-end budget variance, turn source materials into a marketing campaign brief, or prepare for a sales meeting,” OpenAI said in the post. “You can follow its progress, answer questions, change direction and approve important actions.”

OpenAI is rolling out ChatGPT Work in phases. On web and mobile app, the agent is rolling out to Pro, Enterprise and Edu plans Thursday and will roll out to Plus and Business plans over the next few days. In the ChatGPT desktop app, it is available on every plan.

Speaking of the launch of GPT-5.6, OpenAI CEO Sam Altman said Thursday that one of the new models, GPT-5.6 Sol, is 54% more token efficient on agentic coding jobs and is “as good or better” than competing models on the market.

“Every enterprise now is thinking about spend and the value they’re getting in exchange for AI, and this is what we really want to do,” Altman told CNBC Thursday.

It was reported in June that OpenAI was overhauling ChatGPT into a super app by bundling AI agents, coding tools and third-party services into a single platform.

Thibault Sottiaux, who oversees all of OpenAI’s core product and platform, told the Financial Times that the AI company wants to build “your own personal agent that is capable of helping you across everything in your life, be it personally or at work.”