DoorDash Teams With Chowly To Expand Restaurant Delivery

Chowly and DoorDash are partnering to provide restaurant brands of all sizes the opportunity to grow their business through offering delivery, the companies announced in a press release on Monday (Sept. 9).

Chowly, a restaurant technology company, integrates third-party delivery marketplaces with restaurants’ point-of-sale (POS) systems. By working with DoorDash, Chowly’s restaurant clients can start or expand delivery options.

DoorDash is one of the largest and fastest-growing last-mile logistics platform, now in more than 4,000 cities in the United States and Canada. The partnership will give restaurant brands on-demand logistics and a way to streamline peak time delivery operations and accommodate unexpected surges, downtime and service outside of standard areas.

“We are very excited to expand our POS integration offering to include delivery dispatch. By partnering with DoorDash, we will be able to provide restaurants big and small the opportunity to offer delivery through their native online ordering sites and mobile apps. This allows restaurants to market and tap into the market of direct customers who are looking for the convenience of delivery, while easing and streamlining delivery operations in the restaurant,” said Tom Lawton, vice president of sales at Chowly.

Chowly will automate the process of calling a “Dasher” (a DoorDash driver), without requiring restaurant employees to re-enter the delivery order and address into a separate tablet to call a driver.

“We share Chowly’s vision of empowering restaurants with the best end-to-end technology to enhance off-premise operations,” said Casey North, DoorDash’s vice president of drive. “We’re excited to partner with Chowly and integrate our unparalleled fleet of Dashers and on-demand ordering platform with their POS solutions to help restaurants nationwide master delivery operations while maintaining their brand integrity and a deep connection to their customer base.”

DoorDash also partnered with Mercato in August to offer same-day delivery of goods from independent and specialty food stores. The union aims to give these smaller grocery stores a way to compete with large-scale players.

Mercato works with 750 independent grocers in 22 states. Expansion plans are in the works for the remainder of 2019. DoorDash operates in more than 4,000 U.S. cities as well as in Canada.