consumer insights

The Tightrope Walk Of Leveraging Politics For Profit
The Tightrope Walk Of Leveraging Politics For Profit
August 05, 2016  |  Consumer Insights

Political opinions are like dreams. Everybody has them, but they shouldn’t be talked about in public unless specifically requested. This philosophy not only sidesteps the...

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How To Lose Subscription Revenue — And How To Get It Back
How To Lose Subscription Revenue — And How To Get It Back
August 02, 2016  |  Consumer Insights

It doesn’t matter if they sell snacks, cosmetics or a collection of nerdy knick-knacks – subscription retail programs have taken the market by storm. There’s not a retailer out...

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ACI Sheds Light On Thai Payment Preferences
ACI Sheds Light On Thai Payment Preferences
July 28, 2016  |  Consumer Insights

Payments innovators had to do away with a pretty large assumption early on in the process of updating worldwide payments systems – societies need not...

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Casual Dining Takes A Hit With Weakening Consumer Confidence
Casual Dining Takes A Hit With Weakening Consumer Confidence
July 25, 2016  |  Consumer Insights

When the phrase “consumer confidence” is thrown around, it’s usually in relation to how convincing a brand has been at telling shoppers they’re the one...

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Foreign Travel Leads To Luxury Spending
Foreign Travel Leads To Luxury Spending
July 19, 2016  |  Consumer Insights

It was Mark Twain who said, “Travel is fatal to prejudice, bigotry and narrow-mindedness.” And while that’s all true, a new study appears to highlight...

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Impulse Purchases Are On The Wane, But Will Retailers Care?
Impulse Purchases Are On The Wane, But Will Retailers Care?
July 05, 2016  |  Consumer Insights

Of all the changes wrought in the retail world as it navigated from bricks and mortar to clicks and servers, somehow the impulse buy has...

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The Chatbot As Consumer Advocate
The Chatbot As Consumer Advocate
July 01, 2016  |  Consumer Insights

It hasn’t taken long for retailers to fall in love with chatbots. Everyone from mega-corporations like Facebook to small businesses looking for a helping hand...

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People Who Need People (To Help Them Shop)
People Who Need People (To Help Them Shop)
June 22, 2016  |  Consumer Insights

Ready or not, automation is coming to retail. Whether it’s Amazon’s delivery drones or in-store robots that scan a warehouse’s worth of inventory in a...

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Should Retail Worry About Millennials’ Love For Dollar Stores?
Should Retail Worry About Millennials’ Love For Dollar Stores?
June 20, 2016  |  Consumer Insights

Retailers often treat millennials with a mix of attraction and disdain that mirrors the “can’t live with them, can’t live without them” way of life....

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