Fiserv President Dhivya Suryadevara Resigns Citing ‘Good Reason’ Contract Clause

Dhivya Suryadevara resigned as president of Fiserv on Tuesday (July 7), the company said in a filing with the Securities and Exchange Commission (SEC).

Suryadevara resigned for “good reason” under her offer letter, her resignation is effective Tuesday, and she will remain a non-executive officer employee through July 31 to enable an orderly transition of her duties, according to the filing.

According to the offer letter dated Aug. 28, 2025, and included in Fiserv’s Annual Report on Form 10-K for the year ended Dec. 31, 2025, “good reason” events include a material reduction in base salary or annual incentive compensation target, a material adverse change to duties or responsibilities, or a change to the company’s CEO.

Fiserv announced June 15 that Mike Lyons stepped down as CEO and member of the board of directors to become CEO of Truist. The company also said it appointed Takis Georgakopoulos, who was its co-president leading Technology and Merchant Solutions, as CEO and as a member of the board of directors, effective June 15.

About eight months earlier, the company announced in an October press release that Georgakopoulos and Suryadevara would serve as co-presidents, effective Dec. 1, 2025, with Suryadevara serving as the head of Financial Solutions, Sales and Operations.

Suryadevara joined Fiserv at that time. Immediately prior to that, Suryadevara served as CEO of Optum Financial and Optum Insight at UnitedHealth Group.

When Suryadevara discussed artificial intelligence and banks with PYMNTS CEO Karen Webster in June, PYMNTS reported that Suryadevara also held senior leadership roles at Stripe and General Motors before joining UnitedHealth Group and then Fiserv.

Fiserv also announced in its Tuesday filing with the SEC that it appointed Andrew Gelb and Srini Krish as interim leaders of the company’s Financial Solutions business, effective immediately.

Gelb joined Fiserv in 2014 and is the company’s executive vice president and chief operating officer, Financial Solutions. Krish joined Fiserv in 2014 and is the company’s head of technology and operations, Financial Solutions.

When announcing Lyons’ departure in a June 15 press release, Fiserv said that it reaffirmed the outlook for the full year 2026 that it provided on May 5. The outlook called for organic revenue growth of 1% to 3% and adjusted earnings per share of $8 to $8.30 for 2026.