Travelers Opens Digital Insurance Storefront On Amazon

The Travelers Companies announced Wednesday (Oct. 10) that it has teamed up with Amazon to offer smart home kits, insurance and risk management information through a digital storefront on Amazon, at Amazon.com/Travelers.

In a press release, the companies said the smart home kits will be offered at discounted prices to Traveler customers, and are aimed at helping to protect homeowners from the most common causes of loss, including theft and flooding. The smart home kits include security cameras, water sensors, motion detectors with multi-sensor capabilities, a smart hub that wirelessly connects a wide range of smart devices and an Amazon Echo Dot. Travelers home insurance customers get a discount on their policy when they purchase a smart home kit.

In addition to the smart home kit, Travelers announced new Alexa skills in the Travelers skill, which helps home insurance policyholders with questions regarding bills, payment. The company also announced the Travelers Home Central Skill, which lets consumers access property maintenance and home safety tips. Travelers said it will expand the Alexa skills over time.

The company is also providing a free Amazon Echo Dot to eligible home insurance customers, even if they don’t purchase the kit. The free Echo Dot and the discounts on the smart home kits are currently available to Travelers home insurance customers in California and Travelers Quantum Home 2.0 customers in Colorado, Missouri and Wisconsin. Travelers said it expects to add more states later this year.

“This is an exciting example of Travelers executing on our innovation agenda to be the undeniable choice for the customer and an indispensable partner for our agents and brokers,” said Alan Schnitzer, chairman and CEO at Travelers in the press release announcing the partnership. “It advances our priorities of extending our lead in risk expertise and providing great experiences for our customers, agents and brokers.”

Consumers interested in a home insurance quote will be directed from the Travelers storefront on Amazon to the company’s website or to an independent insurance agent.

“Smart home technology is making it easier for all of us to monitor our homes and help protect us from some of the most common causes of damage,” added Michael Klein, executive vice president and president of personal insurance at Travelers. “Our Amazon digital storefront conveniently brings together smart home devices, installation services, discounts and insurance knowledge in one central location to help our customers and agents manage risk and take a more proactive approach to home safety.”