loyalty

Loyalty programs are structured marketing strategies designed by merchants to encourage customers to continue to shop at or use the services of businesses associated with each program.

Deep Dive: How Loyalty Programs Drive Digital Spending Among Different Generations
Deep Dive: How Loyalty Programs Drive Digital Spending Among Different Generations
March 23, 2021  |  Restaurant innovation

Contactless ordering and payments have become the norm during a pivotal year that changed consumer behavior as many sought ways to stay safe during the pandemic while still...

READ MORE >
Report: Donatos Pizza Bakes In Digital ID Tools To Prevent Food Fraud
Report: Donatos Pizza Bakes In Digital ID Tools To Prevent Food Fraud
March 23, 2021  |  Mobile Order Ahead

Takeout and delivery remain part of consumers’ dining habits one year after the start of the pandemic, with these trends showing no sign of slowing...

READ MORE >
Restaurants Target Digital Consumers With Personalized Offerings
Restaurants Target Digital Consumers With Personalized Offerings
March 22, 2021  |  Restaurant innovation

In this month’s edition of PYMNTS’ Order to Eat Tracker, created in collaboration with Paytronix, Andrew Rebhun, vice president and digital officer at El Pollo...

READ MORE >
New Study: Sit-Down Eateries, Indie QSRs Need Tastier Digital Options To Better Compete
New Study: Sit-Down Eateries, Indie QSRs Need Tastier Digital Options To Better Compete
March 18, 2021  |  Restaurant innovation

The March 2021 edition of Delivering on Restaurant Rewards, a PYMNTS and Paytronix collaboration, fifth in this special series, probes how independent restaurants in the...

READ MORE >
The Loyalty Program Gets A Digital Facelift To Target The B2B Customer
The Loyalty Program Gets A Digital Facelift To Target The B2B Customer
March 10, 2021  |  B2B Payments

The loyalty program is a tried-and-true strategy to drive repeat purchases and promote upselling opportunities. In the business-to-consumer world, everything from cash-back rewards to rebates...

READ MORE >
American Airlines Taps Rewards Program To Help Raise $7.5 Billion
American Airlines Taps Rewards Program To Help Raise $7.5 Billion
March 08, 2021  |  Loyalty & Rewards

American Airlines is planning to use its frequent flier rewards program to help fund a portion of the $7.5 billion the company is looking to...

READ MORE >
How Jersey Mike’s Is Stacking Its Fraud Protection Strategy With AI, 2FA
How Jersey Mike’s Is Stacking Its Fraud Protection Strategy With AI, 2FA
March 05, 2021  |  Mobile Order Ahead

In-restaurant dining is tentatively reemerging around the world, but with the pandemic showing no signs of slowing down, takeout remains the more popular choice for...

READ MORE >
Deep Dive: Why Implementing BNPL For Entertainment Spending Can Enable Greater Consumer Conversion, Loyalty
Deep Dive: Why Implementing BNPL For Entertainment Spending Can Enable Greater Consumer Conversion, Loyalty
March 01, 2021  |  Buy Now Pay Later

It has been almost a year since the global health crisis began, and consumers are working to stay entertained despite social distancing and stay-at-home requirements....

READ MORE >
Deep Dive: How AI And ML Can Reduce Fraud And Increase Customer Satisfaction
Deep Dive: How AI And ML Can Reduce Fraud And Increase Customer Satisfaction
February 23, 2021  |  Fraud Prevention

Digital fraud is one of the most pressing issues facing the banking sector, with fraudsters deploying a vast array of methods to target financial institutions...

READ MORE >