Most eCommerce shopping tools and sites that have seen usage surge during the pandemic have never been stressed to this extent. Consumers have shopped online,...
With brick-and-mortar retailers reopening worldwide, consumers are heading back to stores — and they’re taking their newfound digital shopping and payment habits with them, says...
Consumers were shopping, transacting and interacting with merchants via online or mobile channels well before the COVID-19 pandemic’s onset, but the global health crisis has...
Bringing a brand directly to consumers over digital channels was an option to consider in the pre-pandemic world — but the question for brands today...
The first phase of retailers’ response to the pandemic was an extremely rapid switch to digital channels by merchants of all kinds. Nandan Sheth, senior...
Gone are the simpler times of retailing and paying for purchases. Ready or not, it’s now a post-pandemic multichannel world, and businesses either have the...
The D2C market has undergone rapid evolution in recent years. The lines between “digital natives” and conventional brands have blurred, with the former opening concept...
InSync, a West Bengal, India, company whose platform connects businesses, has launched a B2B app that promises to empower merchants, according to a press release....