Inertia is a powerful force in the world of payments and commerce, and one that explains the persistence of things that seem like they should...
Can software providers — independent software vendors (ISVs) and payment facilitators (PayFacs) among them — help their merchant clients pivot as they scramble to reinvent...
Consumers now flock online to do their banking but remotely verifying customers' IDs is not without its challenges, as fraudsters are becoming increasingly skilled at...
COVID-19 has driven consumers indoors — and online. Consumers are 30.6 percent more likely to make their purchases online in 2020 than they were in...
The COVID-19 pandemic is changing the way financial ecosystems are evolving — and the speed at which they are changing. To that end, as Sherif...
Use and analysis of customer data has become key to enabling a personalized and omnichannel digital banking experience. But it’s easy to cross the line...
Digital and mobile banking may be more popular than ever, but it would be a mistake to count out the power of in-branch services just...
Consumers shopping in droves via eCommerce channels is hardly a piece of breaking news — for the better part of a decade, that has been...
With the global travel industry expected to lose $11 billion to fraud this year, online travel agents (OTAs) must safeguard against threats across multiple channels....