In a troubling discovery for businesses racing to automate customer service, OpenAI’s popular Whisper transcription software has been caught adding fabricated text to conversations, including...
The European Commission is reportedly looking into whether Google’s generative artificial intelligence (AI) deal with Samsung keeps other companies’ chatbots off Samsung smartphones. The antitrust...
Making chatbots for commerce could get easier thanks to a partnership between Amazon and Dashbot. Dashbot, a leading provider of conversational analytics tools, recently announced integration with...
OpenAI, the artificial intelligence (AI) company led by Sam Altman, is reportedly preparing to release GPT-5, the next generation of its multimodal large language model, in...
Elon Musk’s xAI is open-sourcing its artificial intelligence (AI) chatbot, Grok, in a move that some say could democratize AI technology and foster innovation in...
Inflection’s recent Pi chatbot upgrade showcases the trend of developing smaller, more cost-effective artificial intelligence (AI) models that make AI more accessible for businesses. The chatbot...
Artificial intelligence (AI) startup Anthropic said its latest generative AI models outperform those from Google and OpenAI. The Claude 3 family of models, announced Monday (Mar....
OpenAI Chairman Bret Taylor has launched Sierra, an artificial intelligence (AI) chatbot startup, aiming to develop conversational AI agents specifically designed for businesses. Taylor told Bloomberg Technology that Sierra...
Chatbots, taken at surface value, are the artificial intelligence (AI) versions of the connected economy contact center. But some companies are making these conversational widgets...