Elon Musk’s xAI is open-sourcing its artificial intelligence (AI) chatbot, Grok, in a move that some say could democratize AI technology and foster innovation in...
The latest Call Center Commerce Tracker looks at how call centers are using artificial intelligence (AI) and biometrics to keep customers satisfied and safe, as...
Orbita CEO Bill Rogers has a relative with dementia. As dementia patients often do, she repeats a lot of the same questions, and it drives...