conversational AI

Chat-First Finance: Malaysia’s Ryt Bank Replaces Menus With AI

Chat-First Finance: Malaysia’s Ryt Bank Replaces Menus With AI
Chat-First Finance: Malaysia’s Ryt Bank Replaces Menus With AI
March 16, 2026  |  artificial intelligence

Can banking be done through chat? Ryt Bank in Malaysia thinks so, and its chat-based artificial intelligence (AI) system now processes about 80,000 transactions a...

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Hello Patient Raises $22.5 Million for Conversational AI Patient Engagement Platform
Hello Patient Raises $22.5 Million for Conversational AI Patient Engagement Platform
September 11, 2025  |  Healthcare

Hello Patient raised $22.5 million in a Series A funding round to continue to expand the capabilities and reach of its conversational artificial intelligence-powered patient...

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Conversational AI Could Win Back 72% of Bank Customers
Conversational AI Could Win Back 72% of Bank Customers
July 31, 2025  |  Artificial Intelligence

As banks face shrinking margins and fierce competition from FinTech startups, a surprising new asset is emerging: conversation.  Get the Full Story Complete the form...

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Square Adds Conversational AI Assistant to Business Technology Platform
Square Adds Conversational AI Assistant to Business Technology Platform
June 04, 2025  |  artificial intelligence

Square has launched a conversational artificial intelligence (AI) assistant that can answer sellers’ questions about how to use Square’s business technology platform and about trends...

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Kasisto Appoints Lance Berks as CEO to Drive Growth in Conversational AI for Financial Services
Kasisto Appoints Lance Berks as CEO to Drive Growth in Conversational AI for Financial Services
October 23, 2024  |  artificial intelligence

Conversational artificial intelligence (AI) — the use of machine learning to facilitate natural language conversations between humans and machines — continues to make inroads in the...

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Fabric Buys Walmart’s Telehealth Business and Stitches AI Into Digital Healthcare
Fabric Buys Walmart’s Telehealth Business and Stitches AI Into Digital Healthcare
August 08, 2024  |  Healthcare

Telehealth has evolved from a niche service to a central element of healthcare, a shift accelerated by the COVID-19 pandemic. This evolution reflects a broader...

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