digital sales

Target Seeks New Marketing Chief in Leadership Shakeup
Target Seeks New Marketing Chief in Leadership Shakeup
June 25, 2024  |  Retail

Target is seeking a new head of marketing amid a spate of leadership changes. The retail giant’s current chief marketing officer, Lisa Roath, has been...

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39% of Retail Shoppers Stick to Digital
39% of Retail Shoppers Stick to Digital
March 18, 2024  |  Retail

With many consumers accustomed to the convenience of eCommerce, a significant portion of retail shoppers are engaging exclusively via digital channels, PYMNTS Intelligence finds. By...

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Voice Commerce Has a Long Way to Go in Retail
Voice Commerce Has a Long Way to Go in Retail
March 07, 2024  |  Voice Activation

Despite advancements in voice commerce, the technology still faces challenges driving penetration in the retail sector. By the Numbers PYMNTS Intelligence’s study last April, “Tracking...

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Mitsubishi Launches Digital Retail Program as Auto Manufacturers Tap Omnichannel Tech
Mitsubishi Launches Digital Retail Program as Auto Manufacturers Tap Omnichannel Tech
February 05, 2024  |  Retail

As the process of making large-ticket purchases becomes increasingly digital across industries, Mitsubishi Motors has announced a new digital retail program. Mitsubishi Motors North America,...

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Shake Shack’s Self-Service Kiosks Boost Profitability and Efficiency
Shake Shack’s Self-Service Kiosks Boost Profitability and Efficiency
November 06, 2023  |  Restaurant innovation

Shake Shack, the fast-casual restaurant chain, has had success with its use of kiosks. These self-service ordering stations have helped the company reduce labor hours...

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PYMNTS Study: eCommerce Consumers Want Payments Choice and Data Security
PYMNTS Study: eCommerce Consumers Want Payments Choice and Data Security
June 09, 2023  |  eCommerce

After a stellar run through the pandemic, eCommerce was humbled as consumers flocked back to physical stores in 2022 and 2023. The wheel is turning...

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Amazon Continues to Own eCommerce as Walmart Finds Digital Footing
Amazon Continues to Own eCommerce as Walmart Finds Digital Footing
June 09, 2023  |  Retail

When it comes to the share of online retail spend, there’s only one champion. Per the retailers’ recent earnings, Amazon far outpaces Walmart in eCommerce...

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One in Three Consumers Expects to Step up eGrocery Use
One in Three Consumers Expects to Step up eGrocery Use
June 08, 2023  |  eCommerce

Online grocery adoption may have a long way to go, but many consumers are ready to up their digital engagement, according to PYMNTS research. By...

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Kohl’s Digital Sales Drop Nearly 20% in Q1 as Sephora Helps Improve In-Store Results
Kohl’s Digital Sales Drop Nearly 20% in Q1 as Sephora Helps Improve In-Store Results
May 24, 2023  |  Earnings

Showing the enduring strength of the in-store experience, Kohl’s reported an improvement in its first-quarter performance compared to last year and plans to further enhance...

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