Generation X

El Pollo Loco Fires Up AI To Personalize Loyalty Rewards
El Pollo Loco Fires Up AI To Personalize Loyalty Rewards
March 19, 2021  |  Restaurant innovation

Competition is fierce in the quick-service restaurant (QSR) space, and restaurants are pulling out all stops to appeal to customers with unique digital offerings and...

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NEW DATA: Five Key Features To Improving Mobile Banking App Satisfaction
NEW DATA: Five Key Features To Improving Mobile Banking App Satisfaction
January 29, 2021  |  Mobile Applications

Mobile banking apps are putting convenient financial tools at consumers’ fingertips, but many customers say that several key app functions still leave a lot to...

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NEW REPORT: Closing The Demand-Access Gap In Disbursement Choice
NEW REPORT: Closing The Demand-Access Gap In Disbursement Choice
December 10, 2020  |  Disbursements

Consumers and microbusinesses have access to many disbursement options, yet they receive a significant share through legacy methods such as paper checks or digital methods...

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New Data: Banks Could Lose 20 Percent Of Customers Over Rewards
New Data: Banks Could Lose 20 Percent Of Customers Over Rewards
November 20, 2020  |  Loyalty & Rewards

Loyalty and rewards programs have long been a common way for banks to persuade consumers to sign up for and use their credit and debit...

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What The Grocery Giants Are Doing To Respond To The Consumers’ Shift Online
What The Grocery Giants Are Doing To Respond To The Consumers’ Shift Online
May 20, 2020  |  eCommerce

eCommerce had a hard time penetrating the grocery aisle prior to the pandemic, as consumers preferred things like picking out their own produce. But mounting...

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Trust And Speed Light A New Path To Omnichannel Retail
Trust And Speed Light A New Path To Omnichannel Retail
January 22, 2020  |  Retail

For retailers, nothing really ever comes easy — and things aren’t getting any easier, at least when it involves gaining and retaining customers. But as...

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Generational Differences Take Shape For 2019 Holiday Shopping Season
Generational Differences Take Shape For 2019 Holiday Shopping Season
November 18, 2019  |  Retail

No doubt you’ve already heard your first Christmas carol or holiday song, and have seen your first TV ad for holiday shopping. The season is...

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How Connected Devices Are Revolutionizing How And Who We Pay
How Connected Devices Are Revolutionizing How And Who We Pay
October 22, 2018  |  Payments Innovation

Connected devices — smartphones, tablets, voice-activated speakers, smartwatches, in-car dashboard systems — are changing how consumers in the U.S. buy and pay. Not just some...

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