Amazon Go news and trends

Sam’s Club Scans the Future With AI-Powered Checkout Technology
Artificial Intelligence // May 09, 2024

In the battle for the future of shopping, Sam’s Club is betting on artificial intelligence. Since January, the Walmart-owned retailer has rolled out AI-powered checkout technology at over 120 stores. Using a combination of AI, computer vision and digital tech, Sam’s Club’s system identifies what’s in a shopping cart, confirming customers...

Amazon Uses Priceline Partnership to Grab Travel Spend on Prime Day
Retail // July 11, 2023

Amazon Prime Day is now underway, and the eCommerce giant is determined to engage Prime members and stimulate spending. With lofty aspirations, Amazon aims to exceed its 2022 Prime Day of selling over 300 million items worldwide.  Although the strategy of enticing customers during an...

Amazon Uses Prime Day Deals to Drive Traffic to Physical Stores
Retail // July 10, 2023

Amazon is offering Prime Day deals to draw shoppers to brick-and-mortar stores as well as its website. Both leading up to and during Prime Day, which begins Tuesday (July 11), Amazon Prime members are being offered discounts on in-store purchases of groceries and fashion items, Amazon said in a Thursday...

Amazon Rethinks Footprint for Cashierless Amazon Go Stores
Amazon // March 06, 2023

Amazon is scaling back its cashierless Go stores, the latest in a series of cost cuts. The move also comes as the giant retailer is tinkering with its physical grocery business. “Like any physical retailer, we periodically assess our portfolio of stores and make optimization...

Interviews & Exclusives
66% of US Consumers Prefer Self-Service Kiosks Over Staffed Checkouts

September 18, 2024
In today’s retail environment, unattended payment technologies are revolutionizing the way transactions are processed. Once considered a convenience, these systems are now integral to enhancing customer experience and operational efficiency. A PYMNTS Intelligence report, “Unattended: The Payments Technology Shifting the Future of Commerce,” in collaboration with Discover Global Network, explores how businesses are adapting to […]

Using Data To Increase Checkout Conversions — In-Store

August 27, 2019
Retailers and grocers want to streamline the in-store checkout experience and increase conversions. Diebold Nixdorf's Carl von Sydow tells Karen Webster transactional data can help firms find the optimal checkout footprint...

Are Smart Cabinets Retail’s Amazon Go Counterpunch?

July 11, 2019
Automated retail is bifurcated between in-store, brick and mortar efforts as seen with Amazon Go and on the opposite end of the spectrum, cabinets. Worldnet CEO and Co-Founder Will Byrne...

How Unattended Retail Is Shaping Retail’s Future

May 08, 2019
The world of unattended retail has come a very long way in a very short time. Less than a decade ago, the unattended retail space was more or less defined by vending...

Quick Reads
Amazon Uses Prime Day Deals to Drive Traffic to Physical Stores

July 10, 2023
Amazon is offering Prime Day deals to draw shoppers to brick-and-mortar stores as well as its website. Both leading up to and during Prime Day, which begins Tuesday (July 11), Amazon Prime members are being offered discounts on in-store purchases of groceries and fashion items, Amazon said in a Thursday (July 6) press release. “Curious about our stores?” Amazon said […]

Amazon Rethinks Footprint for Cashierless Amazon Go Stores

March 06, 2023
Amazon is scaling back its cashierless Go stores, the latest in a series of cost cuts. The move also comes as the giant retailer is tinkering with its physical grocery...

Report: Two Amazon Grocery Stores To Open In Washington, DC Area

April 08, 2021
Two brick-and-mortar Amazon grocery stores are near opening in the Washington, D.C. region. The retailer unveiled plans to bring part-time and full-time workers onboard at the locations, WTOP reported. One...

Amazon One Lets Consumers Pay With Their Hand

September 29, 2020
“Talk to the hand” will take on new meaning starting Tuesday (Sept. 29). CNN reports Amazon has introduced the latest touchless way to pay at checkout. Dubbed Amazon One, the...