Casual Dining news and trends

Diners Want QR Codes for Payments, Not Menus
ResTech // July 12, 2023

As casual dining restaurants look to strike the balance between service and efficiency, On the Border Mexican Grill & Cantina is tapping QR codes for customer payments, even as it has shifted away from the technology for menus. The casual dining chain announced in a Monday (July...

Restaurants’ Positive Earnings Could Mask Rough Year Ahead
Restaurant Roundup // April 23, 2023

When America’s fast-food giants report earnings in the coming days, it should be good news. It also could be the last good news these companies have for some time. That’s according to a report Sunday (April 23) by CNBC, which says investors expect strong results...

Restaurant Chains Tap Innovative Perks to Restore Customer Satisfaction
Restaurant innovation // January 12, 2023

Bucking the trend of trimming back loyalty programs and digital innovations could help restaurant chains retain customers. Inflation has affected consumers’ dining habits, leaving both fine dining and quick service restaurants (QSRs) scrambling to make ends meet. Although PYMNTS’ research found that the rate of...

The Buyers: Millennials Love-Hate Chain Restaurants
ResTech // June 09, 2017

Imagine going on a road trip with friends or family and stopping for a bite to eat. Typically, stopping at a chain restaurant like Olive Garden or McDonald’s is a safe bet because the same food standards are set across the country. It may take...

Interviews & Exclusives
Diners Want QR Codes for Payments, Not Menus

July 12, 2023
As casual dining restaurants look to strike the balance between service and efficiency, On the Border Mexican Grill & Cantina is tapping QR codes for customer payments, even as it has shifted away from the technology for menus. The casual dining chain announced in a Monday (July 10) press release that it is rolling out restaurant technology […]