Chatbots news and trends

Visa Reports More Than 500 Generative AI Applications
Artificial Intelligence // November 01, 2024

Visa reportedly uses more than 500 generative artificial intelligence applications and is looking to add more. The company aims to gain the benefits of the technology sooner than others and keep up with the increasingly sophisticated threats the industry faces from fraudsters, The Wall Street...

AI Industry Pivots From Doomsday Talk to Practical Problem-Solving
Artificial Intelligence // November 01, 2024

Silicon Valley’s brightest minds gathered in San Francisco this month to tackle the down-to-earth challenges of artificial intelligence adoption rather than debate robot apocalypse scenarios. The annual TED AI conference signaled a maturing industry ready to confront pressing real-world issues. Leading technologists and researchers presented...

This Week in AI: ChatGPT Search Goes Live While Safety Concerns Mount
artificial intelligence // November 01, 2024

OpenAI launched ChatGPT’s live web search to compete with Google this week, while the White House announced plans to treat artificial intelligence systems like controlled technology. Meanwhile, researchers discovered concerning accuracy problems with AI transcription tools, highlighting the gap between AI’s promise and its current...

OpenAI Expands ChatGPT With Web Search, Taking Aim at Google’s Territory
artificial intelligence // October 31, 2024

OpenAI unveiled a significant upgrade to its ChatGPT chatbot on Thursday (Oct. 31), integrating web search capabilities that could challenge traditional search engines by offering users direct answers with source citations — a move that brings artificial intelligence deeper into everyday internet use. The new...

Interviews & Exclusives
Walmart and Amazon Turn to GenAI and Ditch the ‘Search’ Bar

October 11, 2024
As Walmart and Amazon compete to provide the best online shopping experiences, both are increasing their use of generative AI (GenAI) to improve search offerings. The former announced Wednesday (Oct. 9) that it is using new AI and augmented reality, among other digital technologies, to offer more immersive and personalized retail journeys. “A standard search […]

Is Emotion Detection the Next Frontier for AI?

October 03, 2024
Artificial intelligence is getting better at decoding human emotions, and businesses are using the software to improve customer interactions and drive sales. A new study in CAAI Artificial Intelligence Research...

OpenAI’s Shift to For-Profit Model Changes the Game for AI Competition

September 30, 2024
OpenAI, the creator of ChatGPT, is reportedly considering transitioning to a for-profit model. This strategic pivot is reshaping the artificial intelligence (AI) landscape, raising questions about the future of AI...

53% of Consumers Say They’re Wary of GenAI

September 03, 2024
As generative artificial intelligence begins to make its way into more parts of consumers’ daily lives, many are skeptical of the technology. By the Numbers The PYMNTS Intelligence study “Generation...

Quick Reads
Visa Reports More Than 500 Generative AI Applications

November 01, 2024
Visa reportedly uses more than 500 generative artificial intelligence applications and is looking to add more. The company aims to gain the benefits of the technology sooner than others and keep up with the increasingly sophisticated threats the industry faces from fraudsters, The Wall Street Journal reported Friday (Nov. 1). “This is a time when […]

India Central Bank Head Warns of AI ‘Opacity’ in Finance

October 14, 2024
The head of India’s central bank is warning about AI use in financial services. Reserve Bank of India Governor Shaktikanta Das said Monday (Oct. 14) that the increased usage of artificial intelligence...

This Week in AI: Zoom Avatars, Amazon Guides and Priceline Assistant Debut

October 11, 2024
As artificial intelligence (AI) avatars transform remote collaboration and personalized shopping guides redefine eCommerce, data security and corporate espionage concerns intensify. Meanwhile, the Nobel Prize honors AI pioneers in protein...

Meta Expanding AI Chatbot to Brazil and UK

October 09, 2024
Meta is bringing its AI chatbot to Brazil, the U.K. and four other new countries. Aside from Bolivia, Guatemala, Paraguay and the Philippines, the social media giant plans to add the...