Chatbots/page/5 news and trends

OpenAI Says Experimental Group Chat Feature Enables Collaboration and Interaction
Artificial Intelligence // November 14, 2025

OpenAI is piloting a new group chat feature that allows friends, family members or co-workers to collaborate with each other and ChatGPT in the same conversation. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Anthropic Leads OpenAI in Race to Profitability
Artificial Intelligence // November 11, 2025

Artificial intelligence startup Anthropic is reportedly on track to become profitable before competitor OpenAI. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Alibaba Unveils AI Chatbot and Prices AI Glasses at $659
artificial intelligence // October 23, 2025

Alibaba has unveiled a new artificial intelligence chatbot for consumers and announced the pricing and launch date of its new AI glasses. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Microsoft Looks Past OpenAI With Harvard Health Partnership
Partnerships // October 09, 2025

Microsoft is reportedly intensifying efforts to carve a space for itself in artificial intelligence. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Interviews & Exclusives
72% of Consumers Say Personalization Shapes Where They Bank

September 18, 2025
Although conversational artificial intelligence can cut wait times and reduce service costs for banks, the real prize could be won elsewhere. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing […]

Winning AI’s Future Means Bridging Generational Trust

August 19, 2025
By now, generative artificial intelligence has permeated most corners of the digital world. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

New Data Shows Gen Z Turning to AI Chatbots for Search

July 23, 2025
Consumers are increasingly using artificial intelligence chatbots to do their online searches, whittling away at traffic traditionally routed through search engines. Get the Full Story Complete the form to unlock...

Why AI Chatbots Are the New ‘Must-Have’ for Online Retailers

May 28, 2025
The days of writing SEO-friendly copy that would be enough to bring customers to a brand’s website will soon be a thing of the past, as AI chatbots increasingly take...

Quick Reads
OpenAI Says Experimental Group Chat Feature Enables Collaboration and Interaction

November 14, 2025
OpenAI is piloting a new group chat feature that allows friends, family members or co-workers to collaborate with each other and ChatGPT in the same conversation. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily […]

Anthropic Leads OpenAI in Race to Profitability

November 11, 2025
Artificial intelligence startup Anthropic is reportedly on track to become profitable before competitor OpenAI. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Alibaba Unveils AI Chatbot and Prices AI Glasses at $659

October 23, 2025
Alibaba has unveiled a new artificial intelligence chatbot for consumers and announced the pricing and launch date of its new AI glasses. Get the Full Story Complete the form to...

Microsoft Looks Past OpenAI With Harvard Health Partnership

October 09, 2025
Microsoft is reportedly intensifying efforts to carve a space for itself in artificial intelligence. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...