Checkout Experience news and trends

Creating a ‘Meaningful and Efficient’ eCommerce Experience Starts at Checkout
Checkout Conversion // August 24, 2023

If there’s a recurring theme in all the questions merchants are asking payment providers, Andrew Monroe, global head of gaming and media at Worldline, said, “It all comes down to creating both a meaningful and efficient experience for consumers.” But there’s no one-size-fits-all approach in creating that...

PYMNTS Intelligence: How Payments Orchestration Can Help Marketplaces Retain Merchant Customers
Digital Payments // May 01, 2023

Consumers are craving digital payment experiences, the pandemic having whetted their appetites by expanding digital use to a wider range of retail transactions. PYMNTS research found that 30% of consumers are very or extremely interested in trying a new payment method, including digital wallets, QR...

Splitit Pledges ‘2-Second’ BNPL Checkout With SplititExpress
Payment Methods // April 27, 2023

Buy now, pay later provider Splitit has unveiled what it calls a “super-fast” payment experience. Introduced Tuesday (April 25), SplititExpress lets buy now, pay later (BNPL) customers check out in under two seconds while supporting payments via Apple Pay and Google Pay. “By using cutting-edge technologies, our engineering...

Consumers Sick of Scattered Payments Credentials — and They Want Banks to Help
Digital Payments // March 28, 2023

Six in 10 consumers use stored payment credentials for subscription payments and shopping online. Even though some consumers painstakingly enter their payment information every time they submit a payment, there is a clear need for the convenience a payment credentials vault would offer. More than...

Interviews & Exclusives
Creating a ‘Meaningful and Efficient’ eCommerce Experience Starts at Checkout

August 24, 2023
If there’s a recurring theme in all the questions merchants are asking payment providers, Andrew Monroe, global head of gaming and media at Worldline, said, “It all comes down to creating both a meaningful and efficient experience for consumers.” But there’s no one-size-fits-all approach in creating that experience, he told PYMNTS in an interview, pointing to how […]

Consumers Sick of Scattered Payments Credentials — and They Want Banks to Help

March 28, 2023
Six in 10 consumers use stored payment credentials for subscription payments and shopping online. Even though some consumers painstakingly enter their payment information every time they submit a payment, there...

Authorization Optimization Boosts Merchant Checkout Conversion

December 12, 2022
Holiday shopping makes or breaks merchants — who must be ready to offer a myriad of payment options. As PYMNTS research has found, consumers have been opting to use debit...

76% of Loyal Customers Say Checkout Experience Keeps Them Coming Back

November 09, 2022
In today’s tangle of commerce channels and payment methods, merchants can rely on loyal customers to take trusted paths, whereas deal-chasers tend to go wherever the bargains are. While these...

Quick Reads
PayPal Names Fiserv Veteran Suzan Kereere as Global Markets President

December 06, 2023
PayPal has appointed Fiserv executive Suzan Kereere as its new global markets president. Kereere, who will take the role beginning Jan. 1, will be responsible for leading the company’s local businesses and growth strategies in markets around the world, PayPal said in a news release provided to PYMNTS Wednesday (Dec. 6). “Suzan is a highly accomplished executive with extensive experience […]

Splitit Pledges ‘2-Second’ BNPL Checkout With SplititExpress

April 27, 2023
Buy now, pay later provider Splitit has unveiled what it calls a “super-fast” payment experience. Introduced Tuesday (April 25), SplititExpress lets buy now, pay later (BNPL) customers check out in under two seconds...