Cloud Based Contact Center news and trends

PYMNTS’ Daily Data Dive: The Amazon Scoop

March 29, 2017
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PYMNTS’ Daily Data Dive: The Amazon Scoop

March 29, 2017
Amazon’s quest to become the ultimate eCommerce site is well under way. Lately, Amazon has taken actions to move itself further along this path. Today alone there are three new developments from the online retail giant. In addition to Amazon Web Services launching its self-serve cloud-based contact center, AmazonFresh has enabled a pickup option for pre-selected […]