While beauty brands have ventured into the realm of hospitality, looking to get a slice of the travel boom, hospitality brands are also seeking to establish a stronger presence with those who aren’t traveling by allowing consumers to recreate the experiences in the comfort of...
The JCPenney Co. has announced an investment exceeding $1 billion to enhance customer experience and operations. This signifies the latest step in the ongoing efforts to revive the department store chain. It also introduced a brand positioning and campaign named “Make It Count,” focusing on fashion accessibility,...
Brands and retailers want to boost consumer engagement and loyalty and are willing to go into other mediums, even if there isn’t any publicized data on its conversion results. The latest retailer to make that gamble is J.Crew. In celebration of J. Crew’s 40th anniversary,...
As many brands race to become as digitally available as possible, Trader Joe’s is going the opposite route, leaning into its lack of eCommerce presence to set the shopping experience apart. On a recent episode of the grocery chain’s podcast, Inside Trader Joe’s, the company spoke...
March 15, 2023
Digital commerce has long relied on personalization, so everyone from Amazon to Zillow knows what to show you from a universe of possible choices. That’s all moving up a notch with the Weds. (March 15) launch of the Element solution from Dynamic Yield. Marrying Dynamic Yield’s form of personalization — what it calls “hyper-personalization” — […]
December 07, 2022
Amid heightened economic anxiety, future-proofing your eCommerce site can be a tightrope walk. Just as retailers that stocked up in 2021 during supply chain shortages were future-proofing, few would say...
October 20, 2022
There’s strategic gold locked in receipt level data, aka SKU level data, and the appetite for accessing those insights is attracting not just users but investors who see the possibilities....
July 26, 2022
Credit unions (CUs) have a bit of an image problem. PSCU Managing Vice President of Digital and Data Jeremiah Lotz said that credit unions have been lagging a bit in...
April 27, 2023
Buy now, pay later provider Splitit has unveiled what it calls a “super-fast” payment experience. Introduced Tuesday (April 25), SplititExpress lets buy now, pay later (BNPL) customers check out in under two seconds while supporting payments via Apple Pay and Google Pay. “By using cutting-edge technologies, our engineering team has not only improved the speed and performance of […]
December 02, 2022
New brands and product innovation are driving growth at Ulta Beauty. The cosmetics and skincare retailer said in a Thursday (Dec. 1) press release that during its third quarter that ended Oct....
October 25, 2022
Financial markets data and infrastructure provider Refinitiv has introduced a digital solution that helps businesses onboard customers remotely in a way that is secure, personalized and frictionless. The new global...
August 26, 2022
Even as consumers return to brick-and-mortar stores, they continue to shop online as well, Ulta Beauty reported Thursday (Aug. 25) during its quarterly earnings call. What’s more, the beauty retailer...
