Consumer Insight news and trends

Ross Stores COO: Shoppers’ Cost-Cutting Behaviors Fuel Off-Priced Retail Growth
Retail // May 23, 2024

With consumers cutting back on discretionary spending while trading down to value-focused merchants, Ross Stores is seeing these belt-tightening behaviors prove to be a mixed bag.  The company, which operates more than 2,000 off-price stores across the country under its Ross Dress for Less and...

38% of Consumers Earning Over $100K Carry Co-Branded Credit Cards
Credit Cards // May 13, 2024

PYMNTS Intelligence finds that 2.5 times as many consumers possess a general-use credit card than own a co-branded credit or store card.  Yet, because 27% of all U.S. consumers also have these more specialized cards, we wanted to take a closer look at their popularity....

Mondelez Sees US Snack Volume Decline Amid ‘Mixed’ Consumer Confidence
Earnings // April 30, 2024

Consumer confidence in the United States is mixed, with many shoppers looking for deals when it comes to chocolate, biscuits and baked snacks. That finding contrasts with consumer confidence in Europe, which is stable, and in emerging markets, where it is strong, consumer packaged goods (CPG) company Mondelez...

Express Files for Bankruptcy as Gen Z Shoppers Redefine Fast Fashion
Retail // April 22, 2024

With young consumers’ fashion habits rapidly evolving alongside quickly changing social media trends, Express has not been able to keep up. The fast-fashion company, which in addition to its self-titled retail chain also owns Bonobos and UpWest, announced Monday (April 22) that it has filed for...

Interviews & Exclusives
Nearly 80% of Couples Share Bank Accounts to Streamline Household Finances

December 21, 2023
Balancing household budgets amid rising living costs is a widespread challenge. To streamline finances, individuals residing with partners or spouses are most likely to pool their finances together, with 87% sharing financial information and 76% maintaining joint bank accounts, PYMNTS Intelligence finds.   From the rising costs of housing, food and essential items, effectively managing […]

5 Ways Consumers Choose to Pay This Holiday Season

December 05, 2023
’Tis the season … … to puzzle out how to get everyone on your list, well, satisfied. Without breaking the bank. PYMNTS Intelligence data, headed into the holiday shopping frenzy...

No Shame in the Game: Why Consumers Are Proudly Flaunting Dupes

November 14, 2023
“Dupe, private label, call it what you want, consumers want more,” PYMNTS said in March, and that’s a sentiment that lives on. This is because inflation is highly relevant, much...

Unfriendly Skies Mean More Consumers Hit the Road for Vacation

July 04, 2023
Summer is heating up, and consumers across the country are seeking much-needed getaways after battling the year’s inflationary headwinds. The trend is illustrated in PYMNTS’ May “How the World Does Digital”...

Quick Reads
Mondelez Sees US Snack Volume Decline Amid ‘Mixed’ Consumer Confidence

April 30, 2024
Consumer confidence in the United States is mixed, with many shoppers looking for deals when it comes to chocolate, biscuits and baked snacks. That finding contrasts with consumer confidence in Europe, which is stable, and in emerging markets, where it is strong, consumer packaged goods (CPG) company Mondelez International said in a presentation released Tuesday (April 30) in conjunction with the […]

NRF Expects ‘Moderate but Steady’ Retail Sales Growth in 2024

March 20, 2024
The National Retail Federation (NRF) expects retail sales to grow between 2.5% and 3.5% in 2024. That forecast is in line with the 2023 annual sales growth and the 10-year pre-pandemic average...

China’s International Travel Sector Remains Slow Due to Economic Conditions

December 28, 2023
While China’s domestic air travel market is experiencing a strong recovery, international travel reportedly still faces challenges. Factors such as economic conditions, ticket prices and visa issues contribute to the...

Report: Hostess Weighs Sale After Takeover Interest From Food Giants

August 27, 2023
Some of the world’s biggest food companies are reportedly interested in buying Hostess Brands. The Twinkies-maker is considering a sale after hearing takeover interest from companies that include General Mills, PepsiCo, Mondelez International and The Hershey...