Consumer Insight news and trends

Consumers Cut Back on Travel, Experiences Amid Uncertain Economic Outlook
Consumer Insights // August 08, 2024

Consumers are reportedly delaying or cutting back on travel and experiences amid an uncertain economic outlook. Online booking platforms, airlines, hotels and other companies in this sector have noted this trend during recent earnings calls, Reuters reported Thursday (Aug. 8). Some have warned investors that...

Simon Property Group Remains Optimistic About Consumer Spending in Retail
Retail // August 05, 2024

While there are signs in the broader economy that a consumer-led recession could be on the way, real estate investment trust Simon Property Group remains optimistic about its shopping, dining, entertainment and mixed-use destinations. The firm has been telling analysts for well over a year...

What We Know About Chocolate and Consumer Trends From Mondelez, Kraft Heinz and Hershey Q2...
Retail // August 05, 2024

As the consumer packaged goods (CPG) industry grapples with complex economic and consumer trends, three major players — Mondelez International, Kraft Heinz and Hershey — are steering their ships through turbulent waters with distinct strategies and adaptive approaches. From surging cocoa prices to evolving consumer preferences and...

20% of Financially Unstable Consumers Cite Discretionary Spending as Reason
Consumer Insights // May 29, 2024

Nonessential spending is far from the No. 1 reason that consumers struggle with financial instability, but for a significant share of those living paycheck to paycheck, these nice-to-have purchases are at least partially to blame. By the Numbers The PYMNTS Intelligence study “New Reality Check:...

Interviews & Exclusives
What We Know About Chocolate and Consumer Trends From Mondelez, Kraft Heinz and Hershey Q2 Earnings

August 05, 2024
As the consumer packaged goods (CPG) industry grapples with complex economic and consumer trends, three major players — Mondelez International, Kraft Heinz and Hershey — are steering their ships through turbulent waters with distinct strategies and adaptive approaches. From surging cocoa prices to evolving consumer preferences and regional market dynamics, these companies demonstrated resilience and innovation in […]

Nearly 80% of Couples Share Bank Accounts to Streamline Household Finances

December 21, 2023
Balancing household budgets amid rising living costs is a widespread challenge. To streamline finances, individuals residing with partners or spouses are most likely to pool their finances together, with 87%...

5 Ways Consumers Choose to Pay This Holiday Season

December 05, 2023
’Tis the season … … to puzzle out how to get everyone on your list, well, satisfied. Without breaking the bank. PYMNTS Intelligence data, headed into the holiday shopping frenzy...

No Shame in the Game: Why Consumers Are Proudly Flaunting Dupes

November 14, 2023
“Dupe, private label, call it what you want, consumers want more,” PYMNTS said in March, and that’s a sentiment that lives on. This is because inflation is highly relevant, much...

Quick Reads
Consumers Cut Back on Travel, Experiences Amid Uncertain Economic Outlook

August 08, 2024
Consumers are reportedly delaying or cutting back on travel and experiences amid an uncertain economic outlook. Online booking platforms, airlines, hotels and other companies in this sector have noted this trend during recent earnings calls, Reuters reported Thursday (Aug. 8). Some have warned investors that they expect U.S. bookings to be flat in the current […]

Simon Property Group Remains Optimistic About Consumer Spending in Retail

August 05, 2024
While there are signs in the broader economy that a consumer-led recession could be on the way, real estate investment trust Simon Property Group remains optimistic about its shopping, dining,...

Mondelez Sees US Snack Volume Decline Amid ‘Mixed’ Consumer Confidence

April 30, 2024
Consumer confidence in the United States is mixed, with many shoppers looking for deals when it comes to chocolate, biscuits and baked snacks. That finding contrasts with consumer confidence in Europe, which...

NRF Expects ‘Moderate but Steady’ Retail Sales Growth in 2024

March 20, 2024
The National Retail Federation (NRF) expects retail sales to grow between 2.5% and 3.5% in 2024. That forecast is in line with the 2023 annual sales growth and the 10-year pre-pandemic average...