Data Point news and trends

78% of CFOs View AI Integration as Crucial for Accounts Payable
Accounts Payable // November 05, 2024

As businesses adapt to a digital environment, many accounts payable (AP) departments are still using outdated practices. With rising business-to-business (B2B) payment volumes and cumbersome manual systems still in place, companies are prioritizing AP automation. A PYMNTS Intelligence report, “Automating Accounts Payable for Cost Savings,”...

63% of Consumers Under 35 Open to Financial Services From Non-Banks
Digital Banking // November 01, 2024

Today’s financial landscape is changing as embedded finance integrates banking services into everyday consumer experiences. This development is driven by brands stepping into roles traditionally held by banks, creating innovative and convenient financial solutions for consumers. A PYMNTS Intelligence Report, “Brands as the New Bankers:...

81% of Consumers Want Incentives to Use Pay-by-Bank Tools
Payment Methods // October 23, 2024

Despite the potential benefits of pay by bank as a payment method, consumer adoption remains limited. A PYMNTS Intelligence Report, What Consumers Need for Pay by Bank to Catch On, in collaboration with Trustly, indicates that many consumers remain unaware of this payment option and...

66% of Zillennials Prefer Mobile Banking, Outpacing Other Generations by 47%
Zillennials // October 22, 2024

A new wave of financial engagement is emerging among zillennials — those straddling the line between Generation Z and younger millennials. This microgeneration, currently ranging from their late 20s to early 30s, is prompting a major change in banking habits, primarily through mobile technology, while...

Interviews & Exclusives
52% of Consumers Want Disputes to Be Easy and Resolved Fast

November 06, 2024
Card disputes have long been viewed as a necessary evil in retail banking and commerce — a cost center to be managed and minimized. But new research from PYMNTS Intelligence and Banyan, “How Card Disputes Are an Opportunity to Cultivate Customer Loyalty,” reveals that these friction points actually represent critical moments that can either cement […]

78% of CFOs View AI Integration as Crucial for Accounts Payable

November 05, 2024
As businesses adapt to a digital environment, many accounts payable (AP) departments are still using outdated practices. With rising business-to-business (B2B) payment volumes and cumbersome manual systems still in place,...

63% of Consumers Under 35 Open to Financial Services From Non-Banks

November 01, 2024
Today’s financial landscape is changing as embedded finance integrates banking services into everyday consumer experiences. This development is driven by brands stepping into roles traditionally held by banks, creating innovative...

66% of Zillennials Prefer Mobile Banking, Outpacing Other Generations by 47%

October 22, 2024
A new wave of financial engagement is emerging among zillennials — those straddling the line between Generation Z and younger millennials. This microgeneration, currently ranging from their late 20s to...