Delivery news and trends

Domino’s Loyalty Refresh Doubles Members’ Pickup Orders Amid Consumer Hesitance

July 18, 2024
Domino's Pizza shop
Shop Talk: Grubhub’s Grocery VP Says ‘We’ll Catch Up Very Quickly’
Retail // July 17, 2024

At a time when its competitors were announcing new grocery options by the hundreds, Grubhub appeared to be hanging back. Still, as it enters the fray, the aggregator sees a path to quickly regain its competitive footing. In an interview with PYMNTS, Craig Whitmer, vice...

Aggregators Take on Vacation Season With Travel Offerings
Aggregators // July 16, 2024

As the vacation season heats up, on-demand delivery aggregators are expanding their horizons with tailored travel offerings, aiming to capture consumers’ excitement to get out of dodge. DoorDash, for instance, is using customers’ wanderlust to drive enthusiasm for its paid membership program and its subscribers-only...

OCN Raises $86 Million to Expand Gig Worker Platform
Investments // July 15, 2024

OCN, a gig worker-focused FinTech formerly called OneCarNow, raised $86 million in equity and debt in a Series A funding round. The firm, based in Mexico, will use the new funding to fuel its expansion across the Americas and globally, OCN said in a Monday...

On-Demand Delivery Aggregators Expand Their Alcohol Businesses
Aggregators // July 09, 2024

As delivery aggregators look to become go-to destinations for a wider range of on-demand needs, key players are expanding their alcoholic beverage options. Take, for instance, DoorDash. Earlier this month, the company announced the launch of alcoholic beverage delivery in Maryland, following changes to the...

Interviews & Exclusives
Shop Talk: Grubhub’s Grocery VP Says ‘We’ll Catch Up Very Quickly’

July 17, 2024
At a time when its competitors were announcing new grocery options by the hundreds, Grubhub appeared to be hanging back. Still, as it enters the fray, the aggregator sees a path to quickly regain its competitive footing. In an interview with PYMNTS, Craig Whitmer, vice president of new verticals at the Just Eat Takeway.com-owned on-demand […]

Insomnia Cookies Moves From Indulgence to Repeat Treats With Data-Driven Loyalty

June 07, 2024
Cookies might seem like the ideal business. They seem insulated from the vagaries of inflation and economic headwinds. Who doesn’t crave an indulgence here or there — a late-night snack...

Amazon Exec Says Restaurant Ordering About Boosting Daily Engagement With Prime

May 31, 2024
As Amazon looks to make its Prime membership increasingly indispensable to customers’ day-to-day lives, the eCommerce giant’s new partnership with Grubhub aims to drive more frequent engagement with the subscription’s...

Earnings Point to Different Routes for Lyft and Uber

May 08, 2024
Uber and Lyft bring to mind the oft-quoted Robert Frost poem. You know the one — about two roads that diverged. The rest of the poem is about the woods,...

Quick Reads
OCN Raises $86 Million to Expand Gig Worker Platform

July 15, 2024
OCN, a gig worker-focused FinTech formerly called OneCarNow, raised $86 million in equity and debt in a Series A funding round. The firm, based in Mexico, will use the new funding to fuel its expansion across the Americas and globally, OCN said in a Monday (July 15) press release emailed to PYMNTS. “When we founded […]

Delivery Hero Faces $433 Million EU Antitrust Fine

July 08, 2024
Germany’s Delivery Hero says it may face a “significant” fine over alleged antitrust violations. The online delivery service warned of the potential $433 million fine on a statement on its website Sunday (July 7)....

Co-op Teams With Walmart to Expand Online Grocery Offering

July 05, 2024
Great Britain’s Co-op is teaming with Walmart to expand its online grocery offering. The cooperative convenience store network announced Friday (July 5) that it will work with Walmart Commerce Technologies to implement its online fulfillment technology,...

Experts Expect Spinoff as FedEx Considers Future of Freight Unit

June 26, 2024
FedEx is reportedly expected to spin off its Freight unit after it conducts an assessment of the future of that business unit. The company’s Freight unit, which is the largest...