The digital payments revolution is raising consumers’ expectations when dealing with service providers. Seamless payment experiences from leaders in the tech sector like Amazon and Uber have contributed to consumers expecting easy, seamless digital experiences. In the consumer finance industry, companies that fail to provide...
Picture a lightbulb popping on above someone’s head. It’s a classic image denoting a good idea, and many utilities are having this exact moment now as digital transformation in billing and payments comes to what is arguably the original connected ecosystem — the utility grid....
It’s no surprise that consumers don’t always read the fine print. In the case of consumers using a bill-pay portal, that means that they may not read the instructions that say they must enter their information exactly as it appears on the billing statement. As...
Let’s a take a moment to celebrate the paper boys and girls who — showing early commitment to initiative, hard work and entrepreneurship — handled a task that now vexes so many consumers and B2B operations in the digital world. They managed subscription billing for...
May 18, 2022
The digital payments revolution is raising consumers’ expectations when dealing with service providers. Seamless payment experiences from leaders in the tech sector like Amazon and Uber have contributed to consumers expecting easy, seamless digital experiences. In the consumer finance industry, companies that fail to provide efficient and modern digital billing and payment processes run the […]
May 09, 2022
Picture a lightbulb popping on above someone’s head. It’s a classic image denoting a good idea, and many utilities are having this exact moment now as digital transformation in billing...
March 08, 2022
It’s no surprise that consumers don’t always read the fine print. In the case of consumers using a bill-pay portal, that means that they may not read the instructions that...
March 13, 2019
Let’s a take a moment to celebrate the paper boys and girls who — showing early commitment to initiative, hard work and entrepreneurship — handled a task that now vexes...
October 24, 2022
Citi says it has integrated its Spring eCommerce and B2B digital payments services with Present and Pay, its electronic bill present platform. According to a Monday (Oct. 24) news release, the move creates a single platform for digital payment acceptance and electronic bill presentment in one integrated platform. The new solution lets Citi’s institutional clients […]