Evolving consumer preferences, accelerating digital adoption and a challenging economy have kept financial services providers on their toes in 2023. Consumers maintain a similar posture, with 51% interested in financial advice, according to a recent study. Credit union members are especially interested in innovative products,...
Financial institutions (FIs), FinTechs and merchants have set their sights on integrating item-level receipt data into their operations in the next three years. By doing so, FIs aim to increase customer engagement by delivering personalized digital experiences, while merchants want to streamline the purchasing experience...
The digital shift is undeniable in many parts of Latin America that are among the most connected economies on the planet, but the cultures of this continent are famed for a vibrant human spirit, and brands operating there must find the ideal balance of humans...
Conducting QA testing for digital experiences is likely tough to pull off with just the people inside one company. As such, today’s companies tend to go to the public to help ensure the product or service is of high caliber, which is known as crowdsourcing...
March 24, 2023
Evolving consumer preferences, accelerating digital adoption and a challenging economy have kept financial services providers on their toes in 2023. Consumers maintain a similar posture, with 51% interested in financial advice, according to a recent study. Credit union members are especially interested in innovative products, with 27% willing to switch where they hold financial accounts […]
March 20, 2023
Financial institutions (FIs), FinTechs and merchants have set their sights on integrating item-level receipt data into their operations in the next three years. By doing so, FIs aim to increase...
September 16, 2022
The digital shift is undeniable in many parts of Latin America that are among the most connected economies on the planet, but the cultures of this continent are famed for...
April 28, 2017
Conducting QA testing for digital experiences is likely tough to pull off with just the people inside one company. As such, today’s companies tend to go to the public to help ensure the product or service is of high caliber, which is known as crowdsourcing a project. Digital experience research and testing company Applause works […]
