The pandemic has muted demand for vacation getaways, with AAA numbers forecasting that overall travel will be on the decline from July to September. Consumers are also looking to stay local, with Airbnb noting that the majority of domestic U.S. bookings since the beginning of...
It’s a kinetic and fast-moving time in the food preparation and delivery sectors, as COVID-19 lockdowns drag on and ordering not only feeds us, but also helps to break up the monotony a bit. In the latest PYMNTS Mobile Order-Ahead (MOA) Provider Ranking, we see...
Quick-service restaurants (QSRs) are moving to fulfill digital orders as quickly and smoothly as possible. Some operators, such as Chipotle, are even launching store designs that showcase pick-up windows. And in retail, Essentia is ready for its un-Casper-like closeup. The sleep brand’s locations are thriving, and a few more are planned...
Bookshop is aiming to help independent bookstores expand their range with an easier on-ramp to digital sales. The site’s purchasing experience is similar to Amazon’s, but a portion of its revenue is split among independent bookstores on its platform. And in restaurant news, Chipotle Mexican Grill is seeking to support...
August 23, 2021
Restaurants have pivoted through the past year and a half of the pandemic to embrace customers’ shifting preferences about how they want to order and receive their food. The move – to digital channels, phone ordering, apps and enhanced websites – has been a hallmark for both QSRs and full-service restaurants. In one recent edition […]
February 06, 2020
Restaurants face major change. Mobile ordering, contactless NFC payments, ordering kiosks and delivery options have all started to take hold, forcing restaurants to rethink their core businesses. The very best...
January 08, 2020
McDonald’s, with an increasing focus on digital initiatives and new technologies to sell food, has created a digital customer engagement team, according to a report by CNBC. In an effort to reach new customers and grow sales, the company has been installing self-order kiosks in an increasing number of restaurants. It also continues to pursue […]
December 20, 2019
Chipotle announced on Thursday (Dec. 19) that it is testing out a different restaurant design in effort to keep its billion-dollar digital business growing. The U.S. chain of fast-casual restaurants...
October 03, 2019
NCR has launched an all-in-one subscription solution to help restaurants use its Aloha Essentials more efficiently, NCR announced in a press release on Thursday (Oct. 3). More than 75,000 restaurants...
March 12, 2019
Chipotle Mexican Grill has teamed up with Venmo to expand its loyalty program amid huge growth of its digital platform. The quick-service restaurant (QSR) has introduced the points-based program, called...
