Featured Insights news and trends

Credit Cards // March 30, 2026

Customer lifetime value has long been seen as something that naturally grows as card issuers add more customers and launch more products. But this report shows that even as issuers invest in digital tools, AI and new capabilities, fewer are building strong, lasting customer value....

CFOs Target Idle Cash as Treasury Shifts to Real-Time Control
Faster Payments // March 29, 2026

Within the corporate realm, treasury is expected to anticipate, allocate and act, turning liquidity into a managed input. That transition toward proactive management is forcing finance leaders to reconsider a longstanding assumption: that delays in payments are a tolerable feature of doing business. Get the...

For Consumer AI, Distribution Is Becoming the Deciding Factor
artificial intelligence // March 27, 2026

Data from PYMNTS Intelligence shows that consumer artificial intelligence has crossed a critical threshold: 54% of U.S. adults now use AI for personal tasks, marking a shift from experimentation to everyday utility. At the same time, usage intensity is deepening. The average user now relies...

Why Price Takes a Back Seat in Embedded Finance Deals
B2B Payments // March 26, 2026

Embedded finance is increasingly central to how B2B companies buy and sell, but it only works as well as the bank or FinTech behind it. New PYMNTS Intelligence research finds that trust and security are the deciding factors in who a B2B firm chooses to...

Interviews & Exclusives
Why Payroll Is Becoming the Latest Loyalty Product

March 30, 2026
As more Americans earn income outside traditional employment, payouts have quietly replaced paychecks. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications […]

Why Price Takes a Back Seat in Embedded Finance Deals

March 26, 2026
Embedded finance is increasingly central to how B2B companies buy and sell, but it only works as well as the bank or FinTech behind it. New PYMNTS Intelligence research finds...

Why Millions of New Accounts Never Turn Into Real Banking Relationships

March 25, 2026
Banks and credit unions are opening millions of new accounts, yet too many fail to become active relationships. As FinTechs deliver instant funding and immediate usability, traditional financial institutions (FIs)...

The Back Office Gets Smarter as AI Transforms Supplier Payments

March 24, 2026
For years, accounts payable (AP) was judged by how little trouble it caused, but new data suggests it may now be creating room for faster payments, better supplier experiences and...