Many Coinbase customers who were mistakenly overcharged by the cryptocurrency exchange are still waiting for their refunds. According to The Next Web, more than 10 days after some of Coinbase’s users complained of being overcharged—some by as much as 50 times the intended purchase—many still...
Wells Fargo revealed that it had planned to disclose problems uncovered with its auto insurance policies, but it was waiting until it was ready to reimburse affected customers. In an interview with Reuters, Franklin Codel, head of consumer lending at Wells Fargo, said the business...
Many of the rules surrounding consumer protection against unauthorized transactions are not only inconsistent, but also pretty dated. Nancy O’Malley, Group Executive and Chief Payment System Integrity Officer of MasterCard, briefed MPD CEO Karen Webster on its global initiative to modernize the zero liability promise...
May 09, 2018
MyChargeBack, an international facilitator of chargeback requests, has revealed that the new Visa Claims Resolution (VCR) policy is already speeding up the processing of consumer disputes. VCR, which is already in effect worldwide, standardizes procedures and timetables to resolve disputes between consumers and vendors more efficiently. “Based on a preliminary roll-out in Hong Kong and New […]
February 27, 2018
Many Coinbase customers who were mistakenly overcharged by the cryptocurrency exchange are still waiting for their refunds. According to The Next Web, more than 10 days after some of Coinbase’s...
July 28, 2017
Wells Fargo revealed that it had planned to disclose problems uncovered with its auto insurance policies, but it was waiting until it was ready to reimburse affected customers. In an...
