For the better part of the last decade, “frictionless” has been the gold standard when it comes to consumers’ interactions with merchants at checkout. In a world that is moving rapidly to mobile, the conventional wisdom is that the fewer stutter steps introduced to the checkout...
Cameras reportedly are taking a more important place in the world of grocery, perhaps to the detriment of cashiers. That’s according to The Wall Street Journal, which said that the technology, “pioneered” by Amazon for its Amazon Go grocery stores, will allow such merchants to...
Mastercard’s Sherri Haymond, executive vice president of digital partnerships at Mastercard, says that its product development roadmap is largely driven by the needs of the end users who experience payments pain – whether that involves being paid or paying others – she told PYMNTS in a recent...
July 02, 2024
It’s a problem that has dogged chief information and security officers at companies big and small: You have to fight fraud at all costs, and just as importantly, you need to make sure the payments experience goes off with minimal friction. It’s a tension that has not escaped the attention of Adam Lowe, chief product […]
December 04, 2019
For the better part of the last decade, “frictionless” has been the gold standard when it comes to consumers’ interactions with merchants at checkout. In a world that is moving rapidly...
July 07, 2019
Cameras reportedly are taking a more important place in the world of grocery, perhaps to the detriment of cashiers. That’s according to The Wall Street Journal, which said that the technology, “pioneered” by Amazon for its Amazon Go grocery stores, will allow such merchants to “cut costs and alleviate lines as they face an evolving […]
