It’s that time of year again – now that all the holiday gifts are opened, the returns start rolling in. According to the Wall Street Journal, shoppers are increasingly flocking to brick and mortar retail locations to return the unwanted holiday gifts received online. This...
Enabling frictionless and convenient returns has become a major selling point for retailers, but new fraud rules could be standing in the way. According to a new study by Consumer World, many retailers are making their holiday return policies more complicated than they have in...
Right after the Christmas season comes, of course, the season of returns. With unwanted items accounting for as much as 15 percent of all holiday sales, retailers are now in the midst of handling those comebacks, employing varying degrees of difficulty for consumers.
December 27, 2016
It’s that time of year again – now that all the holiday gifts are opened, the returns start rolling in. According to the Wall Street Journal, shoppers are increasingly flocking to brick and mortar retail locations to return the unwanted holiday gifts received online. This gives them an opportunity that eCommerce players miss: the chance […]
December 30, 2015
Enabling frictionless and convenient returns has become a major selling point for retailers, but new fraud rules could be standing in the way. According to a new study by Consumer...
