Macys news and trends

Retailers Lean on AI to Optimize Inventory
Artificial Intelligence // September 04, 2025

Retailers are navigating a consumer landscape where every misstep in stocking the right product can mean lost sales or excess costs. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Macy’s Says Richer Online ‘Storytelling Experience’ Boosts Comparable Sales Growth
Earnings // September 03, 2025

Macy’s Inc. saw its strongest comparable sales growth in 12 quarters during the second quarter, with gains across its three department store nameplates, Macy’s, Bloomingdale’s and Bluemercury. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Forever 21 Jumps in PYMNTS App Ranking on Heavy Discounts
Retail // July 30, 2025

Never underestimate the power of deep discounting. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree...

Macy’s Focuses on Customer Experience and Long-Term Growth
Earnings // March 06, 2025

In a retail world where growth is harder to come by, Macy’s is prioritizing stability over expansion, adjusting to the realities of a more competitive and unpredictable market. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Interviews & Exclusives
Forever 21 Jumps in PYMNTS App Ranking on Heavy Discounts

July 30, 2025
Never underestimate the power of deep discounting. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and to the sharing […]

Macy’s Strategy Shows Promise With Focus on Omnichannel Shoppers

December 11, 2024
Will Macy’s Bold New Chapter strategy be enough to save the iconic company and return it to profitable growth? Get the Full Story Complete the form to unlock this article...

More Than Half of Consumers Want Smarter Shopping Experiences

November 07, 2024
Consumer expectations around shopping are changing, with higher demand for personalized, artificial intelligence (AI)-driven experiences that offer convenience, customization and efficiency. Get the Full Story Complete the form to unlock...

Macy’s Pins Hopes on ‘First 50’ Strategy Despite Overall Sales Drop

August 21, 2024
Macy’s officials are confident in their “A Bold New Chapter” strategy, highlighted by the company’s First 50 locations. Get the Full Story Complete the form to unlock this article and...

Quick Reads
Macy’s Overhaul Includes $640 Million Robot-Centric Warehouse

October 23, 2025
Macy’s is reportedly embracing automation amid its ongoing turnaround plan. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and to […]

Macy’s Says Richer Online ‘Storytelling Experience’ Boosts Comparable Sales Growth

September 03, 2025
Macy’s Inc. saw its strongest comparable sales growth in 12 quarters during the second quarter, with gains across its three department store nameplates, Macy’s, Bloomingdale’s and Bluemercury. Get the Full...

Macy’s Announces First 66 ‘Underproductive Stores’ It Will Close

January 09, 2025
Macy’s said Thursday (Jan. 9) that it will close 66 store locations as part of the Bold New Chapter strategy it announced in February. Get the Full Story Complete the...

Macy’s Activist Investor Pushes for Real Estate Play

December 09, 2024
An activist investor is reportedly pushing Macy’s to focus more on its real estate. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...