Online Bill Pay news and trends

Real-Time Payments Gives Consumers Better Way to Manage Paying Bills
Real-Time Payments // April 07, 2023

United States households pay more than $3 trillion in bills each year, including mortgage, rent, auto loans, utilities, cable and a host of other services, according to a recent report. The average family spends more than $24,000 each year on bill payments. On top of...

ProfitStars Targets Online Bill Pay Fraud For Banks
B2B Payments // September 20, 2018

ProfitStars, the Jack Henry & Associates division that provides risk management solutions for financial institutions, announced its latest fraud tool on Wednesday (Sept. 19). The firm’s Gladiator iPay Enterprise Security Monitoring (iPay ESM) tool is now live for financial institutions to monitor and mitigate the...

Consumers Shift From Banks To Direct Billing Services
Digital Payments // June 25, 2018

Are consumers shifting the way they make direct payments to billers? A new report suggests so, but there remain questions about the effectiveness of direct billing plans. The news peg? According to a new report from Aite, 73 percent of U.S. online bill payments made...

Wells Fargo Fixes Glitch That Duplicated Online Payments
Banking // January 19, 2018

Wells Fargo has fixed a glitch that caused online bill payments to be processed twice, infuriating customers who had their accounts inadvertently overdrawn. “On January 17, an internal processing error caused temporary double posting of some items, impacting some customers. The issue was corrected overnight,...

Interviews & Exclusives
Real-Time Payments Gives Consumers Better Way to Manage Paying Bills

April 07, 2023
United States households pay more than $3 trillion in bills each year, including mortgage, rent, auto loans, utilities, cable and a host of other services, according to a recent report. The average family spends more than $24,000 each year on bill payments. On top of that sum are the costs of paying bills — including […]

Online Banking: An Unwitting Accomplice To Multi-Channel Fraud Attacks

December 18, 2017
Star One Credit Union didn’t think it had an online fraud problem. The year was 2006, and although there was plenty of digital viruses and keystroke-logging malware out in the wild,...

Quick Reads
Regions Bank Debuts Business Bills, Communication Platform

August 07, 2023
Regions Bank has introduced new ways for business clients to manage customer billing and communications. The company announced Monday (Aug. 7) that its business clients now have access to customer communications management software, called Expresso from Nordis Technologies, that lets clients create, deliver and track communications to initiate customer payments. “At a time when business clients often […]

Wells Fargo Fixes Glitch That Duplicated Online Payments

January 19, 2018
Wells Fargo has fixed a glitch that caused online bill payments to be processed twice, infuriating customers who had their accounts inadvertently overdrawn. “On January 17, an internal processing error...

ACI Worldwide Marks Payments Milestone With IRS

July 28, 2015
The Internal Revenue Service’s longest tenured service provider, global electronic payment and banking solutions provider ACI Worldwide, announced yesterday (July 27) the extension of the agency’s partnership with its OfficialPayments.com...

AcceptEmail’s “Bill Pay The Email Way” Launches In US

May 08, 2015
AcceptEmail, Western Europe’s consumer bill pay option that claims making a payment is “as easy as email” has launched a new business voyage in New York City. But just how...