Reservations news and trends

Travel Platforms Reroute Strategies to Elevate Customer Engagement
Travel Payments // August 16, 2024

As inflation reshapes consumer spending, travel giants Expedia, Airbnb and Booking Holdings are adjusting their strategies to drive customer engagement and bookings amid shifting family budgets and evolving preferences. Expedia is enhancing its One Key loyalty program with a co-branded credit card and expanding its global...

Expedia Focuses on Loyalty Programs as It Expects Soft Travel Demand in Q3
Earnings // August 08, 2024

For Expedia Group CEO Ariane Gorin, there was a clear highlight for the company during the second quarter: Brand Expedia saw room night growth rise to nearly 20%. “Brand Expedia has been a great highlight for us,” Gorin told analysts and investors during the company’s...

OpenTable and Visa Launch Restaurant Reservation Partnership
Partnerships // July 16, 2024

Restaurant tech company OpenTable says it has launched a collaboration with Visa. The partnership, announced Tuesday (July 16) and dubbed the “OpenTable & Visa Dining Collection,” is designed to offer eligible Visa cardholders “exclusive access to sought-after restaurant reservations and events” at restaurants across North...

Travel App Provider Ranking Sees Two Leaders Earn a Perfect Score
Travel Payments // April 07, 2022

Ready for a change of scenery? The dozen apps that have earned a spot among the top 10 in PYMNTS’ latest Provider Ranking of Travel Apps can help.  Within the ranking itself, however, there are a lot of familiar sights — all these contenders were...

Interviews & Exclusives
Travel Platforms Reroute Strategies to Elevate Customer Engagement

August 16, 2024
As inflation reshapes consumer spending, travel giants Expedia, Airbnb and Booking Holdings are adjusting their strategies to drive customer engagement and bookings amid shifting family budgets and evolving preferences. Expedia is enhancing its One Key loyalty program with a co-branded credit card and expanding its global reach to boost cross-brand engagement. Airbnb is prioritizing unique experiences […]

Yelp’s Push To Build Relevant, Rewarding Commerce

September 19, 2017
Since it was founded nearly 13 years ago, the Yelp review site has ascended to the rare place among firms where its name has become a synonym of what it...

Quick Reads
This Week in AI: Zoom Avatars, Amazon Guides and Priceline Assistant Debut

October 11, 2024
As artificial intelligence (AI) avatars transform remote collaboration and personalized shopping guides redefine eCommerce, data security and corporate espionage concerns intensify. Meanwhile, the Nobel Prize honors AI pioneers in protein science. This week in AI has been one of advancements across industries as varied as travel booking and groundbreaking chemistry research. AI Avatars Join the […]

OpenTable and Visa Launch Restaurant Reservation Partnership

July 16, 2024
Restaurant tech company OpenTable says it has launched a collaboration with Visa. The partnership, announced Tuesday (July 16) and dubbed the “OpenTable & Visa Dining Collection,” is designed to offer...

Selfbook Completes $15M Series A Fundraising Round Extension

March 08, 2022
Hotel payment software startup Selfbook on Tuesday (March 8) wrapped up a $15 million extension of its Series A financing round, bringing the total to $40 million for the round...

OpenTable Says 25 Pct Of US Restaurants Won’t Survive

May 14, 2020
A dire prediction from OpenTable forecasts a quarter of American restaurants will close permanently due to the financial turmoil from the coronavirus pandemic, according to a Bloomberg report. The prediction...