Restaurant Aggregator news and trends

DoorDash Reportedly Testing AI Chatbot in Some Markets
artificial intelligence // July 27, 2023

DoorDash is reportedly testing an artificial intelligence-based chatbot to enhance ordering and help customers find the food options that best suit them. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

Millennials Three Times Likelier Than Older Diners to Order Delivery
Delivery // March 14, 2023

Restaurants looking to drive sales with older diners may want to focus on traditional channels. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Unilever Uses Instacart to Boost Demand for Virtual Ice Cream Store
eCommerce // September 12, 2022

Unilever is making a direct play for consumers’ digital loyalty with its virtual storefront, The Ice Cream Shop, selling its packaged ice cream products across popular aggregators. Most recently, the storefront went live on Instacart’s online grocery marketplace after being available for years across restaurant...

DoorDash Offers Restaurants Customer Insights to Combat Direct Ordering Shift
ResTech // August 22, 2022

As DoorDash, the U.S.’s leading aggregator, looks to retain (and grow) its share of the digital ordering market in the face of growing competition from direct channels, the company is unveiling new tools to address restaurants’ anxieties about going through third parties. Get the Full...

Quick Reads
DoorDash Reportedly Testing AI Chatbot in Some Markets

July 27, 2023
DoorDash is reportedly testing an artificial intelligence-based chatbot to enhance ordering and help customers find the food options that best suit them. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By […]