The next time you call your favorite restaurant, it may be AI that answers. That’s according to a report Sunday (Sept. 22) by Ars Technica on the popularity of artificial intelligence (AI)-powered hosts used by eateries. As the report noted, there are many companies specializing...
In an increasingly fast-paced dining landscape, Darden Restaurants is under pressure to improve operational efficiency across its diverse portfolio, which includes Olive Garden, LongHorn Steakhouse, and fine dining establishments like The Capital Grille. Darden Restaurants President and CEO Rick Cardenas acknowledged the need for speed during...
Brinker International has found that its investments in digital tools have improved the experience for both customers and employees at its casual dining restaurants. These improvements have also contributed to the company’s continued profitable and sustainable growth, executives of Brinker International, the owner of Chili’s...
Hospitality tech firm Blackbird Labs has launched a new payments product for restaurants. “Powered by Blackbird’s new blockchain, the Blackbird Flynet, Blackbird Pay gives restaurants a fresh way to address the ever growing problem of shrinking margins and eroding cash reserves by providing them with...
May 31, 2024
Forty percent of the independent mom-and-pop restaurants in the U.S. that generate $10 million or less annually now use instant payment rails as their primary method to send funds. And these restaurateurs are pleased with the results, according to PYMNTS Intelligence data. Seventy percent say they appreciate how easy it is to use instant payments, […]
November 15, 2023
As new technologies take over the restaurant industry, Remy Robotics is launching an autonomous ghost kitchen that leverages this efficiency to enter the burgeoning “fast-fine” dining category. The company recently...
July 24, 2023
As restaurants struggle with ongoing labor challenges, technology can help those with less experienced staff offer the kind of personalized service that many customers expect, according to new Paytronix CEO...
July 17, 2023
At Chipotle Mexican Grill, automation is slowly taking over kitchens as part of the fast-casual giant’s efforts to boost back-of-house efficiency and mitigate labor challenges. Most recently, the brand announced...
November 01, 2024
The Access Group has entered into an agreement to acquire Paytronix, saying it aims to integrate the companies’ solutions and deliver an enhanced suite of products and services to hospitality and convenience store businesses around the world. Paytronix is based in the United States and provides a guest engagement platform for restaurants and convenience stores, […]
September 22, 2024
The next time you call your favorite restaurant, it may be AI that answers. That’s according to a report Sunday (Sept. 22) by Ars Technica on the popularity of artificial...
August 14, 2024
Brinker International has found that its investments in digital tools have improved the experience for both customers and employees at its casual dining restaurants. These improvements have also contributed to...
July 30, 2024
Hospitality tech firm Blackbird Labs has launched a new payments product for restaurants. “Powered by Blackbird’s new blockchain, the Blackbird Flynet, Blackbird Pay gives restaurants a fresh way to address...
