Restaurant Technology news and trends

Instant Payments Drive Profits for the Small Restaurants That Use Them
Faster Payments // May 31, 2024

Forty percent of the independent mom-and-pop restaurants in the U.S. that generate $10 million or less annually now use instant payment rails as their primary method to send funds. And these restaurateurs are pleased with the results, according to PYMNTS Intelligence data. Seventy percent say...

Restaurants Reintroduce Paper Menus Amid Customer Complaints About QR Codes
ResTech // May 31, 2024

In recent years, QR code menus gained popularity among restaurants as a way to streamline service and reduce the need for additional staff. However, consumer complaints have reportedly prompted a shift in the industry. Many diners have expressed frustration with QR code menus, citing issues...

Nory Raises $16 Million to Expand ‘AI Restaurant Manager’ Product
Investments // May 22, 2024

Nory has raised $16 million in Series A funding to expand the use of artificial intelligence (AI) in the hospitality industry. The company will use the new funding to accelerate its product development and prioritize its international expansion, Nory said in a Wednesday (May 22)...

NCR Voyix and sunday Team for Pay-at-Table Solution
ResTech // May 20, 2024

Digital commerce solutions company NCR Voyix has debuted a pay-at-table solution in collaboration with sunday. Aloha Pay-At-Table lets diners scan a tabletop QR code, see their bill, split costs and leave a time while paying in under 10 seconds, according to a Monday (May 20) press release. This...

Interviews & Exclusives
Instant Payments Drive Profits for the Small Restaurants That Use Them

May 31, 2024
Forty percent of the independent mom-and-pop restaurants in the U.S. that generate $10 million or less annually now use instant payment rails as their primary method to send funds. And these restaurateurs are pleased with the results, according to PYMNTS Intelligence data. Seventy percent say they appreciate how easy it is to use instant payments, […]

Remy Robotics CEO: Autonomous Tech Enables Growth of ‘Fast-Fine’ Dining

November 15, 2023
As new technologies take over the restaurant industry, Remy Robotics is launching an autonomous ghost kitchen that leverages this efficiency to enter the burgeoning “fast-fine” dining category. The company recently...

Paytronix’s New CEO Says Restaurants Can Close Service Gap With AI Analytics

July 24, 2023
As restaurants struggle with ongoing labor challenges, technology can help those with less experienced staff offer the kind of personalized service that many customers expect, according to new Paytronix CEO...

Chipotle CTO: AI Could Transform Everything From Food Prep to Dishwashing

July 17, 2023
At Chipotle Mexican Grill, automation is slowly taking over kitchens as part of the fast-casual giant’s efforts to boost back-of-house efficiency and mitigate labor challenges. Most recently, the brand announced...

Quick Reads
Shift4 Acquires Majority Stake in Vectron, Completes Purchase of Revel

June 14, 2024
Shift4 has acquired a majority stake in Vectron Systems, a supplier of point-of-sale (POS) systems to the restaurant and hospitality verticals in Europe. This acquisition is expected to provide Shift4, a provider of integrated payments and commerce technology, with a customer footprint across Europe, a distribution network of about 300 POS resellers, and the opportunity […]

Restaurants Reintroduce Paper Menus Amid Customer Complaints About QR Codes

May 31, 2024
In recent years, QR code menus gained popularity among restaurants as a way to streamline service and reduce the need for additional staff. However, consumer complaints have reportedly prompted a...

Nory Raises $16 Million to Expand ‘AI Restaurant Manager’ Product

May 22, 2024
Nory has raised $16 million in Series A funding to expand the use of artificial intelligence (AI) in the hospitality industry. The company will use the new funding to accelerate...

NCR Voyix and sunday Team for Pay-at-Table Solution

May 20, 2024
Digital commerce solutions company NCR Voyix has debuted a pay-at-table solution in collaboration with sunday. Aloha Pay-At-Table lets diners scan a tabletop QR code, see their bill, split costs and leave a time...