Restaurants/page/5 news and trends

Why Restaurants Want Their Customers Back From Delivery Platforms

March 25, 2026
restaurants, delivery, customer data
NYC Lawmakers Target Nation’s Highest Minimum Wage as Restaurants Warn of Job Cuts
Economy // March 13, 2026

A bill introduced in the New York City Council would make the city’s minimum wage the highest in the country, though it would still be below what some consider to be a living wage, The Wall Street Journal reported Thursday (March 12). Get the Full...

Papa Johns Thinks the Next Great Pizza Topping Is Software
ResTech // March 09, 2026

Quick-service restaurants operate in a tough environment. Margins are tight, labor is scarce, and customer expectations continue to rise. For large brands, technology and digital capabilities increasingly shape how they can compete and grow. Get the Full Story Complete the form to unlock this article...

eCommerce Emerges as Bright Spot Amid Overall Retail Sales Dip
Retail // March 06, 2026

Consumer spending cooled slightly in January, although strong growth in digital retail channels suggests that the broader trajectory of household consumption remains intact. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Fast Food Chains Put AI to Work
artificial intelligence // March 05, 2026

Quick-service restaurants have been among the most aggressive corporate adopters of artificial intelligence (AI), deploying the technology as an operational tool to defend margins in one of the most cost-compressed sectors of the economy. Get the Full Story Complete the form to unlock this article...

Interviews & Exclusives
Papa Johns Thinks the Next Great Pizza Topping Is Software

March 09, 2026
Quick-service restaurants operate in a tough environment. Margins are tight, labor is scarce, and customer expectations continue to rise. For large brands, technology and digital capabilities increasingly shape how they can compete and grow. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — […]

Loyalty Programs Drive Nearly Two-Thirds of Restaurant Delivery Decisions

February 24, 2026
Technology has long shaped how people order meals, but in 2026 it is beginning to govern how restaurants define value. Get the Full Story Complete the form to unlock this...

Half of Retail Small Businesses Rely on Daily Sales to Stay Afloat

February 12, 2026
A growing share of retail small businesses are not planning for the next downturn so much as financing their way through the next week, and PYMNTS Intelligence data showed just...

Digital Tipping Keeps Employees Loyal as Restaurants Battle Labor Gaps

November 28, 2025
Tipping is shifting from cash jars to digital channels, transforming how workers are compensated and how employers attract and retain staff. What once required end-of-shift cash distribution is now handled...

Quick Reads
NYC Lawmakers Target Nation’s Highest Minimum Wage as Restaurants Warn of Job Cuts

March 13, 2026
A bill introduced in the New York City Council would make the city’s minimum wage the highest in the country, though it would still be below what some consider to be a living wage, The Wall Street Journal reported Thursday (March 12). Get the Full Story Complete the form to unlock this article and enjoy […]

Steak ’n Shake Says Bitcoin Helps Beef Up Sales

February 17, 2026
Fast food chain Steak ’n Shake is crediting cryptocurrency for a boost in sales. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Illinois Swipe Fee Law Upheld by Federal Court

February 11, 2026
An Illinois ban on card interchange fees for taxes and tips has survived a court challenge. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

GrubMarket Hits $4.5 Billion Valuation as AI Optimizes Food Supply Chain

February 05, 2026
GrubMarket raised $50 million in a Series H funding round to extend the reach of its platform for the American food supply chain industry. Get the Full Story Complete the...