An integral aspect of the retail cycle, returns have surged in recent years with the growth of online channels. However, accompanying this increase in returns is a concerning trend: the escalation of returns fraud and policy abuse. According to a report by the National Retail Federation (NRF), retailers encountered...
Returns management platform Loop has introduced new services for merchants and logistics providers. “A series of new features, integrations, and partnerships will enable logistics partners to share enriched data between Loop and merchant warehouses and allow brands to ship and move their returns more efficiently,” the company said in...
The holiday shopping season has come to a close. The holiday returns season has just begun, and if past years are any indication, consumers could be set to send back a lot of stuff. As The Wall Street Journal (WSJ) reported Tuesday (Dec. 26), data from...
UPS plans to acquire Happy Returns, a software and reverse logistics company, to expand its returns footprint and enhance its digital solutions. This deal aims to address the long-standing challenges faced by both shoppers and retailers in the returns process, the companies said in a Wednesday (Oct....
September 21, 2023
From November 2022 to mid-January of the current year, no less than 10% of weekly orders were subject to returns. During periods of inflation and when households face budget limitations, there is an increased likelihood of customers returning products that fail to meet their expectations. In response, retailers are seeking ways to reduce returns, and one promising […]
March 28, 2022
As goes online sales growth, so grows the ocean of returns generated for any number of reasons, from fit to finances. The National Retail Federation (NRF) recently put a number...
December 10, 2018
Returns are a big — if unsung — part of the holiday season. According to data compiled by B-Stock Solutions, a marketplace that liquidates returned merchandise for retailers like Amazon, Macy’s, Target,...
July 16, 2024
Returns technology providers Loop and ReBound say they are joining forces. The collaboration, announced Tuesday (July 16), lets retailers using the Loop platform access ReBound’s omnichannel returns management services. The integration allows Loop users to use ReBound’s global logistics offering, which includes return shipments, advanced local processing and consolidation. “Our new integration with Loop provides […]
February 05, 2024
Returns management platform Loop has introduced new services for merchants and logistics providers. “A series of new features, integrations, and partnerships will enable logistics partners to share enriched data between Loop and merchant warehouses...
December 26, 2023
The holiday shopping season has come to a close. The holiday returns season has just begun, and if past years are any indication, consumers could be set to send back a...
October 25, 2023
UPS plans to acquire Happy Returns, a software and reverse logistics company, to expand its returns footprint and enhance its digital solutions. This deal aims to address the long-standing challenges faced by...
