Reviews news and trends

Judge Allows Yelp to Sue Firm That Claimed to Remove ‘Bad’ Reviews
Legal // June 07, 2024

Yelp can continue a trademark infringement and unfair competition lawsuit against a company that advertised that it could remove “bad” reviews from the platform. A judge ruled Thursday (June 6) that Yelp can pursue these claims against ReviewVio, which does business as Dandy, Reuters reported Friday (June 7)....

Millennials Pull Rank as Brand Ambassadors; Gen Z Tougher Customers
Restaurant innovation // February 29, 2024

With so much consumer review information accessible on the go, the days of simply rolling the dice and taking a chance on a local restaurant appear to be fading.  A recent study from PYMNTS Intelligence found that these voices matter, as nearly half (46%) of...

Amazon’s ‘Your Books’ Lets Customers View Reading History, Recommends Titles
Amazon // December 13, 2023

Amazon’s latest offering harkens back to its roots as a bookseller. The company’s Your Books feature, announced Wednesday (Dec. 13), lets users explore all their books in one place, while offering personalized features to find the next thing to read. The feature, Amazon said in...

Amazon Takes More ‘Fake Review Brokers’ to Court
Amazon // August 14, 2023

Amazon has filed suit against two services it accuses of churning out bogus product reviews. “Fake reviews are primarily being driven by the emergence of an illicit ‘fake review broker’ industry,” the retail giant said on its blog Monday (Aug. 14). “These brokers approach customers directly through...

Interviews & Exclusives
Millennials Pull Rank as Brand Ambassadors; Gen Z Tougher Customers

February 29, 2024
With so much consumer review information accessible on the go, the days of simply rolling the dice and taking a chance on a local restaurant appear to be fading.  A recent study from PYMNTS Intelligence found that these voices matter, as nearly half (46%) of all restaurant-goers are more likely to patronize an eatery after […]

FinServ Matchmaker SuperMoney Tops $2B In Loan Requests

August 12, 2019
Most people make big purchases not so much with the total cost of ownership in mind, but how much it costs them on a monthly basis. In fact, SuperMoney founder...

Quick Reads
Amazon Uses Technology and Legal Action to Combat Fake Reviews

October 14, 2024
Amazon said Monday (Oct. 14) that it has been using legal action and other methods to combat fake reviews and prevent those reviews from being seen by customers. The company proactively blocked more than 250 million suspected fake reviews in 2023 and pursued legal action against more than 150 fake review brokers during that same […]

Judge Allows Yelp to Sue Firm That Claimed to Remove ‘Bad’ Reviews

June 07, 2024
Yelp can continue a trademark infringement and unfair competition lawsuit against a company that advertised that it could remove “bad” reviews from the platform. A judge ruled Thursday (June 6)...

Amazon’s ‘Your Books’ Lets Customers View Reading History, Recommends Titles

December 13, 2023
Amazon’s latest offering harkens back to its roots as a bookseller. The company’s Your Books feature, announced Wednesday (Dec. 13), lets users explore all their books in one place, while...

Amazon Takes More ‘Fake Review Brokers’ to Court

August 14, 2023
Amazon has filed suit against two services it accuses of churning out bogus product reviews. “Fake reviews are primarily being driven by the emergence of an illicit ‘fake review broker’ industry,”...