Reviews news and trends

Yelp Adds AI-Powered Insights to Its Business Reviews
artificial intelligence // December 10, 2024

Online business directory Yelp has debuted several new features, including AI-powered insights to its reviews. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Yelp to Expand Services Advertising Revenues With RepairPal Acquisition
Acquisitions // November 08, 2024

Local business information platform Yelp plans to acquire auto services platform RepairPal for about $80 million in cash. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Amazon Uses Technology and Legal Action to Combat Fake Reviews
Security & Fraud // October 14, 2024

Amazon said Monday (Oct. 14) that it has been using legal action and other methods to combat fake reviews and prevent those reviews from being seen by customers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Judge Allows Yelp to Sue Firm That Claimed to Remove ‘Bad’ Reviews
Legal // June 07, 2024

Yelp can continue a trademark infringement and unfair competition lawsuit against a company that advertised that it could remove “bad” reviews from the platform. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Interviews & Exclusives
Millennials Pull Rank as Brand Ambassadors; Gen Z Tougher Customers

February 29, 2024
With so much consumer review information accessible on the go, the days of simply rolling the dice and taking a chance on a local restaurant appear to be fading.  Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe […]

FinServ Matchmaker SuperMoney Tops $2B In Loan Requests

August 12, 2019
Most people make big purchases not so much with the total cost of ownership in mind, but how much it costs them on a monthly basis. In fact, SuperMoney founder...

Quick Reads
FTC Approves Final Order Against AI-Enabled Consumer Review Platform Sitejabber

January 03, 2025
The Federal Trade Commission (FTC) has approved a final order against Sitejabber, the provider of an artificial intelligence (AI)-enabled consumer review platform, prohibiting the company from making or facilitating misrepresentations about ratings and reviews. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins […]

Yelp Adds AI-Powered Insights to Its Business Reviews

December 10, 2024
Online business directory Yelp has debuted several new features, including AI-powered insights to its reviews. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Yelp to Expand Services Advertising Revenues With RepairPal Acquisition

November 08, 2024
Local business information platform Yelp plans to acquire auto services platform RepairPal for about $80 million in cash. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Amazon Uses Technology and Legal Action to Combat Fake Reviews

October 14, 2024
Amazon said Monday (Oct. 14) that it has been using legal action and other methods to combat fake reviews and prevent those reviews from being seen by customers. Get the...