Telecommunications news and trends

Verizon Eyes Layoff That May Cut 15,000 Jobs 
Connected Economy // November 13, 2025

Sources told The Wall Street Journal (WSJ) that in the name of reducing costs, Verizon Communications plans to cut about 15,000 jobs within the coming week. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

67% of Telecom Execs See GenAI Enhancing IT Services
artificial intelligence // December 06, 2024

Telecom companies are adopting generative artificial intelligence (AI) and driving a shift in the industry. Initially focused on efficiency, this technology is set to change operations, customer service and market positioning. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Ongoing Salt Typhoon Hacking Campaign Targets Americans’ Call Record Metadata
Cybersecurity // December 04, 2024

Chinese hacking group Salt Typhoon reportedly has stolen the call record metadata of a “large number” of Americans. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Orange Partners With OpenAI to Develop New AI Use Cases
artificial intelligence // November 27, 2024

French telecommunications company Orange will have direct access to OpenAI’s artificial intelligence (AI) models under a new agreement signed by the two companies. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Interviews & Exclusives
67% of Telecom Execs See GenAI Enhancing IT Services

December 06, 2024
Telecom companies are adopting generative artificial intelligence (AI) and driving a shift in the industry. Initially focused on efficiency, this technology is set to change operations, customer service and market positioning. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins […]

Telecom Execs See Generative AI as Key to Customer Experience

March 18, 2024
Generative AI has proven valuable in transforming key operational facets at many telecommunications companies across a range of applications. These applications include enhancing connectivity and improving information security — elevating...

Telecoms Have Unique Chance to Monetize 1 Billion Unbanked Cell Customers

December 05, 2022
One billion people have cellphones but no bank account, a gap wireless providers may fill. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Quick Reads
FCC Rescinds Cybersecurity Requirements for Telecommunications Carriers

November 21, 2025
The Federal Communications Commission (FCC) has rescinded its rule that required telecommunications carriers to safeguard their networks from cyberattacks, saying it will instead partner with carriers to strengthen cybersecurity. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe […]

Verizon Eyes Layoff That May Cut 15,000 Jobs 

November 13, 2025
Sources told The Wall Street Journal (WSJ) that in the name of reducing costs, Verizon Communications plans to cut about 15,000 jobs within the coming week. Get the Full Story...

Ongoing Salt Typhoon Hacking Campaign Targets Americans’ Call Record Metadata

December 04, 2024
Chinese hacking group Salt Typhoon reportedly has stolen the call record metadata of a “large number” of Americans. Get the Full Story Complete the form to unlock this article and...

Orange Partners With OpenAI to Develop New AI Use Cases

November 27, 2024
French telecommunications company Orange will have direct access to OpenAI’s artificial intelligence (AI) models under a new agreement signed by the two companies. Get the Full Story Complete the form...