Slow Claims Payouts Push Insurance Policyholders to Switch Carriers

As shoppers increasingly rely on AI assistants to search, compare and buy, the traditional customer journey is disappearing. Instead of typing into search bars, consumers are talking to trusted, permissioned bots—and those bots are making the buying decisions. This edition of the “Prompt Economy™: When...

Labor shortages, high turnover and shifting consumer habits are reshaping the restaurant industry, and payments are at the center of the transformation. What was once a perk—same-day pay, instant tips and real-time supplier payments—is quickly becoming a survival tool. For operators managing lean budgets and...

In an era of high living costs and economic uncertainty, payroll timing is more than a convenience—it’s a competitive edge. Earned wage access (EWA), which allows employees to collect pay as they earn it, is transforming payroll into a strategic retention tool. The latest data...

What happens when a simple request becomes a done deal? When prompts replace buy buttons and commerce moves at the speed of a conversation? Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...