New findings in this month's "Subscription Commerce Tracker" show that making it difficult for subscribers to quit may actually backfire on businesses, with Wantable’s Jalem Getz saying "goodwill" goes a long way.
Consumers have started to rethink their finances, and subscriptions may be the first to go as they decide which to keep and which to quit. Many have grown accustomed to the convenience of subscriptions, however, and are willing to keep their subscriptions active if providers...
PYMNTS research reveals that retail subscription commerce companies stand to lose up to $2.2 billion per month by not innovating, experimenting, improving experience and providing value. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...
May 20, 2022
Consumers have started to rethink their finances, and subscriptions may be the first to go as they decide which to keep and which to quit. Many have grown accustomed to the convenience of subscriptions, however, and are willing to keep their subscriptions active if providers deliver value and make it easy to maintain. To keep […]
April 15, 2022
PYMNTS research reveals that retail subscription commerce companies stand to lose up to $2.2 billion per month by not innovating, experimenting, improving experience and providing value. Get the Full Story...
