artificial intelligence

artificial intelligence
Voice Tech Leans on AI to Humanize Customer Service and Experience
December 14, 2021

If you find chat bots unhelpful or holding for customer service reps a drag, don’t feel bad. It’s a natural human reaction — the kind of human reaction better handled by automated voice assistants powered by artificial intelligence (AI) that are smart, fast and far...

artificial intelligence
Lawmakers Warn FinTechs About Potential Bias Baked Into AI-Based Financial Tools
November 30, 2021

As financial technology firms grow from startups into a core part of the financial industry, the already high use of algorithm-based artificial intelligence (AI) is growing. And it’s not just finance. In a January 2021 report, auditing and professional services firm PwC found that 86%...

artificial intelligence
Improved AI Gives Chatbots a Second Life in the Digital Ecosystem
November 08, 2021

In 2016 and 2017, chatbots were seen as one of the most important additions to the digital ecosystem, with some experts predicting that they would transform eCommerce, replace apps and save shopping malls, among myriad other capabilities. But lackluster artificial intelligence (AI) led most companies...

artificial intelligence
Paytronix Leveraging AI to Advance Order & Delivery Solution
November 02, 2021

Since acquiring and integrating Open Dining two years ago, guest experience platform Paytronix has been working to enhance guest loyalty for restaurants by leveraging artificial intelligence (AI) to improve its Order & Delivery solution. See also: Paytronix’s Open Dining Buy Unlocks Restaurants’ Digital Front Doors...

artificial intelligence
Fast Simon Debuts Shopping by Image Search
October 18, 2021

Shopping optimization platform Fast Simon, formerly InstantSearch+, on Monday (Oct. 18) launched the AI Visual Discovery Suite, which lets shoppers use images from their smartphones, Instagram accounts or store catalogs to get instant matching results in one click. Visual Discovery automatically identifies all objects in...

artificial intelligence
Commerce Department Launches AI Board, Seeks Candidates
September 09, 2021

The U.S. Commerce Department is forming an artificial intelligence (AI) committee that will work alongside the National AI Initiative Office (NAIIO) in the White House Office of Science and Technology Policy (OSTP) and advise the president and federal departments about pertinent issues. U.S. Secretary of...

artificial intelligence
Get Ready To Meet Tesla’s Humanoid Bot Powered By Vehicle AI
August 20, 2021

Tesla’s AI Day event included a surprise announcement about an upcoming humanoid bot powered by the car’s autonomous fleet technology, CNET and other news outlets reported on Friday (Aug. 20). Join us to build the future of AI → https://t.co/Gdd4MNet6q pic.twitter.com/86cXMVnJ59 — Tesla (@Tesla) August 20,...

artificial intelligence
IDC Says Companies Will Spend $342B On AI Solutions For Digital-First Economy
August 04, 2021

The artificial intelligence (AI) market is booming these days, with companies forecasted to spend hundreds of billions of dollars on AI solutions for a more digitally focused world. Revenue for the market is expected to grow 15.2 percent year over year in 2021, which will...

artificial intelligence
EU’s AI Law Will Have ‘Chilling’ $36B Impact, Study Says
July 26, 2021

New legislation in Europe aimed at regulating the use of artificial intelligence (AI) could cost the region’s economy $36 billion (or 31 billion euros) over the next five years, a report from the Center for Data Innovation concludes. The law in question is the European...