On Wednesday (Oct. 25), Western Union launched a new chatbot for the Facebook Messenger application, according to news from Mobile Payments Today. The “Request Money” bot will enable money transfer requests directly through the Messenger app. Get the Full Story Complete the form to unlock this...
Within the past year, Facebook’s Messenger has been responsible for the boom in chatbot growth. With more than 100,000 businesses creating interactive company chatbots, it may be safe to say that this communication channel isn’t going anywhere any time soon. Get the Full Story Complete...
Since the advent of technology, the age-old battle of man versus machine has been an issue. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...
While chatbots tend to make almost anything customer-related more efficient, the technology behind them is still in its infant stages. With voice-recognition software like Alexa and Siri moving the ball forward on interactive speaking, consumers’ demand for similar interactions with chatbots may be on the rise....
Over the past few months, we’ve seen several chatbot developments. Of particular note, many companies have partnered up with Facebook’s Messenger app to help streamline customer service and introduce new commerce offerings. Get the Full Story Complete the form to unlock this article and enjoy...
As the saying goes, money makes the world go around. The same can be said for the potential future success of chatbots. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...
Today’s connected universe has seen its fair share of innovative technologies to help make consumers’ lives easier. From on-demand car rides with Uber to controlling the air conditioning and heating system in a home via Nest or streaming any movie or TV show from the...
Since it burst onto the scene in 2004, Facebook has consistently been at the forefront of the social media landscape. In the 13 years it’s been around, Mark Zuckerberg and his team have seemingly been hard at work reinventing Facebook via adding to and fine-tuning...
Today’s eCommerce world keeps getting faster and faster. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you...
