(source: en.wikipedia.org)
It’s time to retire the perception that consumers at the older end of the spectrum (65 and up) can’t or don’t shop online. They may not be digital natives, yet that hasn’t stopped them from figuring out some of the ins and outs (even if...
Brick-and-mortar retailers have an opportunity to surprise and delight shoppers with digital, connected and omnichannel experiences in the physical store, but many are struggling to make that opportunity pay off. To be fair, reimagining an entire industry is no easy task. Get the Full Story...
Amid tensions and a shakeup among executives, Airbnb chief financial officer (CFO) Lawrence Tosi has departed the company — and left behind uncertainty over its potential initial public offering (IPO). Get the Full Story Complete the form to unlock this article and enjoy unlimited free...
The numbers were in for eBay's 4Q, but it was payments intermediation, and PayPal's disintermediation that stole the earnings show. Here's the impact and the strategy behind the move from eBay to ecosystem
After raising $10 million in Series B funding, delivery logistics platform Bringg has landed another $12 million from investors, TechCrunch reported Thursday (Jan. 17). It includes investments from automotive investor Dr. Shmuel Harlap, shipping and real estate leader Eyal Ofer and Salesforce Ventures. Get the Full Story Complete...
When consumers call an operator standing by for help, it’s often only after exhausting their DIY efforts. In the latest Call Center Commerce Tracker™, powered by IntraNext Systems, Gary Praznik, COO of call center manager iQor, describes how call centers handle those increasingly complex calls by combining...
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It’s every Uber rider’s worst nightmare: A ride that costs hundreds of more dollars than expected. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...
Some innovations are brilliant – and obviously so – from the start. Others take a little more convincing. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...
