Digital-First Banking

Digital-First Banking
Revolut Rebrands Service for Young People as Revolut
August 17, 2022

Revolut, the U.K.-based neobank with more than 20 million customers worldwide, has rebranded its service for 6- to 17-year-olds, which will now be known as Revolut <18. Previously known as Revolut Junior, Revolut <18 is an account for young people which is connected to their...

Digital-First Banking
PYMNTS Intelligence: Why Data Security Is Key to Consumer Trust in Digital-Only Banking
August 15, 2022

The accelerated digital transition that accompanied the pandemic has contributed to greater reliance on digital banking tools. While 48% of surveyed consumers still use branches, just 11% say branches are their primary banking method, in contrast with 41% who bank primarily using mobile apps. More than...

Digital-First Banking
BM Technologies on Managing Digital Security and the Customer Experience
August 12, 2022

While 50% of consumers avoid digital-only FIs due to security concerns, BM Technologies CTO Jamie Donahue tells PYMNTS that digital-first institutions actually have a home-field advantage when it comes to fighting digital fraud, and digital-only banks should take notice.

Digital-First Banking
Bank-FinTech Collaboration Shakes up Commercial Credit Landscape
August 12, 2022

Once monolithic commercial credit is morphing into something new as legacy and FinTech strengths combine into something more expandable and efficient in the face of changes to the payments ecosystem. For decades, business and consumer credit have been siloed and have operated in distinct product...

Digital-First Banking
Digital Banks Lack ‘Home Field’ Advantage Needed to Overcome Consumer Security Concerns
August 11, 2022

Consumers have become increasingly reliant on digital banking channels since 2020, forcing financial institutions (FIs) to prioritize secure and convenient digital customer experiences. At the same time, even as consumers move to digital banking channels, criminals are responding with increased incidences of digital fraud and...

Digital-First Banking
UK’s CMA Warns Monzo Not to Inhibit Current Account Holders Switching Accounts
July 28, 2022

Financial transaction records can act as important evidence when securing a loan or mortgage, and U.K. banks are legally obliged to provide this information to customers so as to not create barriers to switching accounts providers. To make the switching process as smooth as possible,...

Digital-First Banking
NCR Says Financial Literacy Should Be Left to Community Banks and Credit Unions, Not TikTok
July 27, 2022

Strong growth in digital banking during the pandemic didn’t come with seminars in financial literacy. It should have, as younger demographics are found to be less fluent in personal finance than older cohorts, and a little education goes a long way in improving this situation....

Digital-First Banking
How ‘Invisible’ Tech Is Revolutionizing the U.S. Banking System
July 19, 2022

Way before he was a Broadway star, Alexander Hamilton was a formidable presence on another stage — in this case, the development of the U.S. financial system. He made the case at the end of the 18th century for sweeping changes, arguing for a cohesive...

Digital-First Banking
Truist Debuts Digital Consumer Accounts With No Overdraft Fees
July 18, 2022

Truist Financial on Monday (July 18) rolled out two accessible account options that will extend banking services to new customers while avoiding overdraft fees, a press release said. Called Truist One Banking, the two new accounts will help clients “build a stronger financial future,” according...