JPMorgan’s consumer bank Chase in Britain, a digital venture, now has over half a million customers, Reuters wrote Monday (May 23). Chase in Britain launched just eight months ago. The bank has been using Britain as a test region to debut digital consumer banking services...
Consumers emerging from the pandemic are navigating turbulent economic waters, with soaring inflation, rising interest rates and disappearing pandemic relief making management of their financial health — and shrinking their debt — a top priority. This realignment has driven a subtle but significant shift in...
The pandemic's surge in online and mobile banking has subtly ebbed back toward a more hybrid approach that offers customers both digital convenience and face-to-face counsel. In the latest “Digital-First Banking Tracker,” Valley Bank’s Stuart Cook explains how offering customers these hybrid experiences helps to...
Consumers consistently prefer financial institutions (FIs) that offer a wide menu of digital solutions to deliver the frictionless payment experiences they expect, but a healthy share — a surprisingly sizable number in the millennial and Generation Z demographic — are easing off the digital accelerator,...
We’re traveling like it’s 2019. We’re gathering in restaurants like it’s 2019. Indeed, across all manner of physical interactions, in concert halls and sporting events, at weddings, it’s back to the pre-pandemic age. But with a digital overlay. In restaurants, diners wield...
The Bank of Mom & Dad (BOMD) isn’t just a sitcom line. One analysis found that parents lent their kids a collective $47 billion in 2019, mostly in the form of down payments on first homes. What if those first-time homebuyers had become financial ninjas...
As competition intensifies among a growing number of players in the financial services market, technological innovation has become an integral part of companies’ missions. From FinTechs and digital-only banks to insurers and asset managers, firms of all types are using artificial intelligence (AI), machine learning...
Virgin Money is expanding its digital bank by introducing a new savings feature in Australia, which will be called Lock Saver feature, a report said Thursday (April 28). The feature was reportedly designed off “extensive customer research.” A study by the company found that 70%...
ICICI Bank will be rolling out India’s first comprehensive “digital ecosystem” for all micro, small and medium enterprises (MSMEs) in the country. That will include customers of other banks, according to a press release Thursday (April 28). The ecosystem will come with three pillars, “i)...
