While digital contact methods have grown in popularity, the telephone remains a staple of customer service contact, according to the “Consumer Authentication Experiences” report, a PYMNTS and Pindrop collaboration based on a survey of 3,797 consumers in the United States. Get the Full Story Complete...
Yahoo debuted its Next-Gen Solutions program, an advanced contextual targeted solution to address omnichannel targeting and buying and look towards “the future of identity,” a press release says. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...
You would think that decades into life lived online, we would have figured out an easier, more accurate way to authenticate someone. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...
In Jordan’s Zaatari refugee camp, the UN’s World Food Programme (WFP) has been using blockchain-based digital ID documents since 2017, providing Syrians who can’t return to their country with regular cash payments. Get the Full Story Complete the form to unlock this article and enjoy...
The IRS won’t be going ahead with the use of a private facial recognition system to authenticate taxpayers’ identities for online accounts, responding to criticism over privacy concerns. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...
COVID brought with it many changes, including the rapid, widespread digital transformation in the healthcare space, a switch characterized by telemedicine becoming the norm for everyday medical appointments. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...
So much of commerce has gone online, so many transactions are done digitally as the pandemic lingers, that it might be tempting to think that securing payments, naturally, would secure all other aspects of internet interaction. Get the Full Story Complete the form to unlock...
Global identity verification firm Trulioo has onboarded six new clients as part of its GlobalGateway marketplace of digital identity data and services, according to a press release emailed to PYMNTS on Tuesday (Dec. 14). Get the Full Story Complete the form to unlock this article...
Global identity verification firm Trulioo is launching an expanded service, with U.S. student records added to the company’s GlobalGateway marketplace supporting compliance, know your customer (KYC), and anti-money laundering (AML) solutions, according to a press release on Tuesday (Dec. 7). Get the Full Story Complete...
